General Manager Of Little Six Food Operations

Are you a skilled and service-driven leader ready to make an impact? We're looking for a General Manager of Little Six Food Operations to help oversee our restaurant and bar operations, ensuring every guest enjoys an exceptional experience. In this role, you'll lead and support a talented team, maintain high guest service standards, and help drive the financial success of our outlets. From maintaining efficient staffing and cost control to ensuring our guests are always greeted with a smile and a perfectly crafted drink, your leadership will set the tone for excellence. Enjoy competitive pay, health benefits, and a 401(k) starting day one - and take the next step in your career with Little Six Casino!

Job Overview: Manages the food and beverage services operation of restaurant and bar to ensure a pleasant guest experience and efficient, cost-effective operations. Objective is guest retention to support casino. Responsible for meeting financial goals of assigned outlets. Apply high guest service standards. Manage staff and department functions. Ensure we offer a high level of guest experience through a well-trained staff that adequately supplies beverages throughout the casino floor. Control costs through efficient allocation of labor and supplies.

Empower Your Future: The Work You'll Lead:

• Manages and coordinates, in conjunction with the Restaurant Chef and LSC Assistant Restaurant Managers, restaurant, bar and casino floor beverage activities to obtain effective use of equipment, facilities, and personnel. Conducts daily operations in adherence to policies, procedures, food quality, safety, and service standards, including responsible alcohol service. May recommend acquisition of new equipment or re-design of space to increase efficiency and safety of operations.
• Manage beverage operations for bar and casino floor service. Ensure efficiency for beverage operations as they pertain to production, quality control, administration and cost control. Comply with all alcohol service standards, procedures and guidelines. Establish and measure to high service standards for all alcohol service at bar and floor service.
• Maximize revenue opportunities. Assist in the development and implementation of marketing opportunities for food and beverages promotions and alcohol related events including cocktail specials, recipes and ideas. Review business performance on a regular basis; devises and recommends strategies to meet guest demands. Analyze trends to project future performance.
• Interacts and establishes relationships with guests to improve retention, promote guest loyalty, and resolve guest complaints.
• Lead team of direct reports with responsibility to interview, select, hire, promote, train and develop. Complete performance appraisals on direct reports. Conduct disciplinary actions up to termination.
• Participates in the development and formulation of administrative and operational policies and procedures. Designs work processes and oversees scheduling to maintain appropriate staffing levels
• Develops and recommends beverage menu, recipes and service standards. Ensures all departments serving alcoholic beverages are in compliance with policies, procedures and guidelines on a consistent basis. Ensure Bartenders are preparing alcoholic beverages according to enterprise recipe specifics and standards.
• Tracks covers and revenue; develops and recommends strategies to meet or exceed revenue goals. Analyzes trends to project future performance.
• Prepares department budgets. Reviews monthly profit and loss statement and explains variances; reviews and monitors budget, including weekly payroll and tip reports

Job Requirements:

• Must be 18 years of age or older.
• Demonstrated leadership skills including any combination of post-high school restaurant education and restaurant management experience to equal seven years
• Intermediate experience with word-processing, spreadsheets, presentation, electronic mail software, and restaurant-specific software.
• Two years of experience in kitchen management, either as a chef or indirectly supervising a chef position.
• Knowledge of budgets, purchasing and overall food quality presentation
• Strong interpersonal and communication skills (verbal and written).
• Excellent organization and project management skills.
• Ability to synthesize data into logical conclusions and recommendations.
• Self-guided leader, creative, responsible, high-energy, eager to work with other departments and independently.
• Willingness to actively contribute in an array of projects as requested; eager to learn new skills.
• Passion for attracting, retaining, engaging, and building talent.
• Demonstrated ability to maintain confidentiality.

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.

Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

Be the Experience. Be Bold. Be Mystic.