GFP Patient Support Center Associate - Full-Time - 8:30Am-5:00Pm
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Job Description
- Entry Level Position
MAIN FUNCTION: Promptly and professionally answers telephone calls.
- Updates patient demographic information and enter into electronic record.
- Creates new patient records as needed.
- Conduct insurance information verification and eligibility checks.
- Schedules patient appointments according to established office protocols and triage guidelines.
- Communicate with physician office staff on patient concerns, requests, and scheduling changes.
- Refer patients as needed to Griffin Faculty Physician and Griffin Hospital resources.
- Identifies potential gaps in care, including need for annual preventative visits, and schedules as needed.
- Participates in population health outreach campaigns and helps to schedule as needed
- Perform other duties as assigned by supervisor or manager
EDUCATION: High school diploma or GED. Graduation from medical office or medical administration program preferred. Must have knowledge of medical terminology and medical insurance requirements.
EXPERIENCE:Must have a minimum of 1 year experience working in medical office environment. Must have experience working with electronic health records. Must possess strong customer service skills and must be able to multi-task.
EOE/Minorities/Females/Vet/Disabled
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.