Global Sales Onboarding Program Manager

We are looking for a Global Sales Onboarding Program Manager to build and run a comprehensive onboarding curriculum for our global sales teams. You will play a critical role in shaping the experience of new sales hires, ensuring they ramp quickly and effectively across multiple segments and geographies.

You will lead the strategy for creating and delivering a scalable, efficient, and impactful onboarding experience.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Design, build and iterate a scalable curriculum for onboarding new sales hires across various segments and geos, ensuring alignment with Figma's sales strategy and objectives
• Act as back-up facilitator for onboarding sessions led by our onboarding trainers
• Create, maintain, and partner with SMEs to deliver onboarding content that aligns to the way people prefer to learn. We are looking for someone to innovate on how content is delivered to create engaging and impactful learning experiences
• Create and power a standout onboarding experience and program operational scale employing different technology
• Be responsible for the reporting and readout strategy, establishing a cadence for sharing insights on onboarding progress and effectiveness with leadership and cross functional partners
• Create systems for insight into the curriculum that allow for scaled evolution to mirror business progression
• Determine program KPIs and leverage data to report out on new hire onboarding progress, impact to ramp time; make changes to program as necessary to deliver impact where needed
• Continuously iterate and improve the onboarding experience based on feedback from participants, cross functional partners, and metrics on ramp time and productivity

We'd love to hear from you if you have:

• 6+ years of experience in sales enablement, sales onboarding, training & development, or similar
• Proven ability to build and implement scalable onboarding programs that cater to multiple geographies and market segments
• Strong data-driven approach with experience in building and utilizing reporting systems to track progress, analyze gaps, and measure the effectiveness of onboarding programs
• Exceptional facilitation skills with the ability to lead sessions, whether for small groups or larger audiences, adjusting for various learning styles and needs
• Demonstrated experience working cross-functionally to align onboarding programs with business goals and sales strategy

While it's not required, it's an added plus if you also have:

• Hands-on experience using Figma
• Familiarity with 360Learning
• Experience at a PLG (Product-Led Growth) company (or what was a PLG motion at some point)

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.