Grandparent Care Navigator

POSITION OVERVIEW

The Grandparent Care Navigator supports clients, identified as grandparents raising grandchildren, by identifying strengths, needs, barriers, and goals through individualized case management. The Grandparent Care Navigator collaborates with other professionals and referral sources to support caregivers and grandparents raising grandchildren with relationship-focused, hope centered and trauma informed service delivery. The Grandparent Care Navigator utilizes appropriate systems and tools to assess, plan and deliver coordination of resources, services, and individualized education and support designed to identify client strengths and challenges, develop and meet established goals, and to support the overall well-being of the client and their family.

All employees and volunteers are expected to be sensitive to our clients cultural and socioeconomic characteristics, reflect sunbeam family services core values and to perform as Sunbeams standards of excellence at all times.

ESSENTIAL FUNCTIONS

• Demonstrate capacity for providing developmentally sensitive, hope centered, trauma informed relationship-focused evidence-based/informed services and supports.
• Assist in recruitment of clients (grandparents raising grandchildren) and provide intake, case plan development and facilitate appropriate referral/coordination of services.
• Provide case management and advocacy for clients, assisting them in obtaining needed benefits and resources by engaging in ongoing hope centered and trauma informed goal setting and skill building, including, but not limited to: housing; employment; medical, mental health, recreation; social and family supports; nutritional information; medications, and childcare needs.
• Complete assessments in collaboration with clients to identify supports and guide clients in goal setting while tracking progress.
• Plan, coordinate, and facilitate interdisciplinary senior engagement activities, meetings and educational opportunities for families in accordance with the needs identified during support groups and individual assessment.
• Facilitate and attend regular meetings to engage in intentional and collaborative problem solving and resource connection with clients.
• Promote and enhance the overall health and well-being of clients through services provided.
• Establish and maintain regular communication with clients as a support and resource including collaboration with other team members.
• Facilitate support groups as needed.
• Accurately complete all record keeping, documentation, and reporting functions in a timely manner as required by program and/or agency policy utilizing the agency designated EHR or other reporting systems.
• Establish effective community relationships for referral sources as well as build and update an ongoing resource and referral resource manual.
• Document evaluation and follow-up processes of participants, trainings, and speaking presentations to track performance outcomes and community needs.
• Assist in the collection of program data on a monthly, quarterly, and yearly basis.
• Assist with the development of a training schedule with on-going coordination, support, and consultation.
• Assist in the coordination of events and partnerships related to serving grandparents raising grandchildren.
• Adhere to agency code of ethics and professional standards to ensure quality of service
• Maintain confidentiality and positive community relationships.
• Represent Sunbeam in community collaborations and events as directed by supervisor.
• Promote culturally sensitive practice.
• Travel locally as required in the performance of responsibilities.
• Perform other appropriate and related responsibilities as assigned by supervisor, Senior Program Director, Chief Program Officer, or Chief Executive Officer.