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Guest Service Agent | Hotel DU Pont

PM Hotel GroupWilmington, DE

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Job Description

What You'll Do

Greet and assist guests throughout arrival and departure

Provide information on hotel services and local attractions

Handle guest requests and resolve issues professionally

Process payments, verify reservations, and maintain accuracy

Coordinate with other departments to ensure smooth service

Promote amenities to enhance the guest stay

Who You Are

Warm, polished, and passionate about hospitality

Detail-oriented with strong communication skills

Able to multitask in a fast-paced setting

Front desk experience preferred; Opera a plus

Flexible with shifts, including weekends and holidays

Why You're Here

You understand the power of first impressions and take pride in delivering exceptional service. At HOTEL DU PONT, you help create experiences guests remember long after their stay.

If you'd like, I can update all previous job descriptions to follow the new under-250-character rule for both sections.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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