Hardware Technician 2
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Job Description
- The Hardware Technician 2 provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
- Conducts sites surveys; assesses and documents current site configuration and user requirements.
- Analyzes existing requirements and prepares specifications for hardware acquisitions.
- Develops hardware installation schedules.
- Prepares drawings documenting configuration changes at each site.
- Prepares site installation and test reports. Trains site personnel in proper use of hardware.
- Builds specialized interconnecting cables.
- Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
- Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
- Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
- Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation
- Support network upgrade projects or initiatives
- Support end-user connectivity needs
RequirementsRequired Skills, Experience, and Education: Minimum education and experience level: High School/GED with seven (7) years of experience. Equivalent education and experience: Associate’s degree and five (5) years of experience.Must have one of the following 8570 certifications: A+ CE, NET+ CE, SSCPHighly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patchesDemonstrated ability to read and understand technical manuals and schematicsExpertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)Able to manage time and priorities effectivelyAble to work efficiently with minimal supervisionProficient in working with end-users remotelyDemonstrated expertise in Microsoft Windows 7 and 10Familiar with Active Directory security and policiesExcellent analytical and problem solving skillsMust be able to drive company vehicle.Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management.Must be able to lift up to 50 pounds. The usual and customary methods of performing the job's functions require the following physical demands: Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.
Clearance Required:TS/SCI FS poly
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Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.