Head of IT Support (Governance, Security, and Planning)

ASTEMO AMERICAS, INC.Information Technology

Job Description:

Position SummaryThe Head of IT Support provides oversight of IT Governance, Security, and Strategic Planning. This role ensures that IT operates in alignment with corporate goals, regulatory requirements, and industry best practices. The Head of IT Support is responsible for building a strong governance framework, protecting the enterprise through effective cybersecurity, and enabling the long-term success of IT through planning and portfolio management.

Key Responsibilities

• Lead IT Governance, Security, and IT Planning & Management functions.
• Develop and enforce IT policies, standards, and compliance frameworks.
• Oversee the enterprise cybersecurity program, including risk assessments, threat management, and incident response.
• Partner with senior leadership to define IT strategy, budgets, and long-term investment plans.
• Drive IT portfolio management, prioritizing initiatives based on business value and risk.
• Monitor IT performance through reporting and metrics, ensuring accountability across the IT organization.
• Coordinate with the Head of IT Delivery to ensure that governance and security requirements are built into IT services.
• Lead disaster recovery, business continuity, and risk management planning.
• Manage relationships with auditors, regulators, and external partners for security and compliance.

Qualifications

• Strong knowledge of IT governance frameworks (COBIT, ITIL), compliance regulations, and cybersecurity best practices.
• Demonstrated ability to align IT strategy with business priorities.
• Financial acumen in IT budgeting, cost control, and portfolio management.
• Excellent leadership, analytical, and communication skills.

Education: Bachelor’s degree in Information Systems, Cybersecurity, Business Administration, or related field.

Experience: 10+ years of IT leadership experience with emphasis on governance, security, and planning.

Equal Opportunity Employer (EOE) – Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin.

At Astemo, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer.

If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to am-jobs@hitachiastemo.com when applying for the position.