Health Information Representative

Health Information Representative

Jackson, Michigan | Center for Family Health

Center for Family Health (CFH) is a Federally Qualified Health Center in Jackson, Michigan, dedicated to Opening the Door to Healthcare for All. We offer a supportive environment where new and existing professionals can grow their skills while making a real difference in the lives of patients and families. Join our compassionate team and start your career with purpose!

Benefits Include:

• Medical Dental, & Vision Insurance (effective on date of hire)
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Short-&Long-Term Disability
• Life Insurance
• 403(b) Retirement Plan with a 3% employer match after just one year.
• Public Service Loan Forgiveness (PSLF) Program
• Continuing Education
• Generous Paid Time Off
• 9 Paid Holidays + 1 Personal Holiday
• Perfect Attendance Bonus (Hourly Staff)

What You’ll Do:

As a Health Information Representative, you’ll play an important role in supporting patient care by managing and protecting health records with accuracy, confidentiality, and attention to detail. You will:

• Process, organize, and distribute patient information from multiple sources, including mail, fax, and internal systems.

• Maintain timely and accurate health records through scanning, filing, and documentation management.

• Handle patient requests for medical records and assist with authorizations, disclosures, and HIPAA-related inquiries.

• Collaborate with providers and departments to complete and track medical forms such as FMLA, disability paperwork, and health appraisals.

• Support patients in accessing and navigating the patient portal.

• Ensure compliance with all medical, legal, and ethical record-keeping standards.

• Participate in closing the loop on referrals and diagnostic orders by maintaining accurate records and communication between departments.

What We’re Looking For:

We’re seeking a detail-oriented and dependable professional who takes pride in organization, accuracy, and providing excellent service to patients and staff. The ideal candidate will have:

• A high school diploma or equivalent (previous office or healthcare experience preferred).

• Strong organizational skills and the ability to manage a high volume of information accurately.

• Excellent communication and customer service skills, with a helpful and professional demeanor.

• Comfort working both independently and as part of a team in a fast-paced environment.

• Strong computer skills and the ability to learn new systems quickly.

• Basic knowledge of medical terminology (preferred).

• A commitment to confidentiality, integrity, and compliance with HIPAA regulations.

Our Mission:At the Center for Family Health, we believe everyone deserves access to quality care. Join a compassionate team that values your growth and empowers you to make a difference every day.

Apply Now:www.centerforfamilyhealth.org

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We look forward to learning more about you!

Center for Family Health is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.