Healthcare Operations Manager

Healthcare Operations Manager – Mental Health Clinic Location: Nocatee, FL Employment Type: Full-Time Compensation: $70,000–$80,000 annually + performance-based incentives Lead operational performance in a fast-growing outpatient mental health clinic. This role is designed for experienced operators who thrive on structure, accountability, and data-driven improvement. Healthcare experience is not required — full training is provided. About the Role As a Healthcare Operations Manager, you’ll oversee daily clinic operations while developing teams, improving workflows, and ensuring a consistent, high-quality patient experience. You’ll partner closely with leadership to execute operational strategy in a high-volume environment. What You’ll Be Doing Direct daily clinic operations, staffing plans, and workflow execution Lead, coach, and develop team members to meet performance expectations Hold teams accountable to KPIs, service standards, and operational goals Monitor operational metrics and use insights to drive improvements Ensure patients receive timely, professional, and supportive care Support operational changes tied to growth, efficiency, and scalability Requirements (Must-Haves) 3+ years of operations or people leadership experience Proven success managing performance metrics and improving processes Ability to lead teams in fast-paced, high-volume settings Strong organizational, communication, and decision-making skills Nice-to-Haves Experience in healthcare, behavioral health, or service-based operations Background in hospitality, retail, call center, or multi-unit leadership Experience supporting organizational growth or operational change Pay & Benefits $70,000–$80,000 annual salary plus bonus incentives 90% employer-paid medical, dental, and vision insurance 401(k) retirement plan 10 PTO days (15 after first year) 10 paid holidays Advancement opportunities within a growing healthcare organization About Serenity Healthcare Serenity Healthcare delivers FDA-cleared, evidence-based treatments for depression, anxiety, PTSD, and other mental health conditions. Our technology-driven approach — including Transcranial Magnetic Stimulation (TMS) — helps patients succeed when traditional treatments haven’t worked. Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.