Home Care - Office Administrator

Office Administrator

Griswold Home Care of Wilmington, NC

Join a purpose-driven home care team that values excellence, compassion, and organization. Griswold Home Care of Wilmington is seeking a dependable, detail-oriented Office Administrator to support scheduling, billing, and daily office operations that keep client care running smoothly.

What You’ll Do

• Answer phones promptly and professionally.
• Assist with scheduling needs and provide backup coverage when needed.
• Handle insurance filing, billing, and payroll with accuracy and confidentiality.
• Keep intake folders and caregiver files complete and state compliant.
• Support onboarding and compliance tracking for new hires.
• Use CoachUp Care to recognize caregivers and manage Care Team celebrations.
• Help coordinate Caregiver Appreciation events and office staff milestones.
• Help with On Call, monthly rotation.

What We’re Looking For

• Strong attention to detail and excellent organization skills.
• Professional, friendly phone manner and customer service mindset.
• Reliable, steady, and adaptable under pressure.
• Tech-savvy (Microsoft Office, Viventium experience a plus).
• Experience in office administration, healthcare, or home care preferred.

Education

Required: High school diploma or equivalent.

Preferred: Associate’s degree or higher in Business or Healthcare Administration, or equivalent experience.

Pay

$20 – $22 per hour (up to $45,000 annually), depending on experience and capability.

Why Join Griswold

• Work that makes a real difference in people’s lives.
• Supportive, close-knit team culture.
• Opportunities for growth and learning.
• A mission rooted in compassion and reliability.

Apply today!