Hope Multidisciplinary Team Navigator

Job Description:

Job Title: HOPE Multidisciplinary Team Navigator

Location: Springfield, Missouri

Department: Crisis Services

Employment Type: Full-time

Job Summary:

The Helping Others Provide Encouragement (HOPE) MDT Navigator is dedicated to supporting and coordinating services for youth and families with behavioral health needs, ensuring that wraparound principles are implemented and sustained. Join our compassionate, collaborative team where your skills will help make a difference in the lives of others. Your role will involve building relationships with families, navigating complex systems, and fostering connections among diverse stakeholders to promote effective care. This is an opportunity to be part of meaningful work, driving impactful change in the community by addressing the unique challenges faced by youth and their families.

In this position, you will work closely with multidisciplinary partners to monitor service delivery, drive referrals, facilitate meetings, and track progress through Care Manager. Acting as a liaison between families, providers, and state agencies, you will ensure culturally competent, trauma-informed, and strengths-based care is provided.

This position offers…

• Employee Assistance Program- 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement- Company paid for work functions requiring travel
• Employee Discounts- Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits- Scroll down to bottom of this post to learn more

Key Responsibilities:

• Build and maintain relationships with youth, families, and multidisciplinary partners, including state agencies, courts, schools, law enforcement, healthcare providers, and community organizations.
• Coordinate and monitor referrals, appointments, treatment goals, and services to ensure timely, effective care aligned with wraparound principles.
• Facilitate and participate in multidisciplinary team meetings, family support team meetings, and statewide collaborative sessions.
• Document and track service delivery, communications, and measurable outcomes in Care Manager in a timely manner.
• Engage families and natural support in planning, ensuring their voice and choice are central to decision-making.
• Identify and resolve barriers to service coordination between families, providers, and stakeholders.
• Apply trauma-informed, culturally competent, and strengths-based approaches in all interactions.
• Participate in professional development, training, and quarterly collaborative sessions with peers and partner agencies.
• Maintain up-to-date knowledge of behavioral health systems, resources, and community-based services for accurate guidance and referrals.
• Perform all other duties as assigned.

Education, Experience, and/or Credential Qualifications:

• Qualified Mental Health Professional (QMHP) or Qualified Addiction Professional (QAP) credential.
• Bachelor's degree in human services (e.g., social work, psychology, nursing, education, criminal justice, counseling, child development, human services, behavioral science) or related field.
• Any four-year combination of higher education and qualifying experience.
• Associate of Applied Science in Behavioral Health Support from an approved institution.
• Four (4) years of qualifying experience delivering services to individuals with mental illness, substance use disorders, or developmental disabilities.

Additional Qualifications:

• Preferred experience working in multidisciplinary teams and community-based behavioral health settings.
• Current driver's license, acceptable driving record and current auto insurance.
• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.
• Commitment to service excellence, personal integrity, and continuous professional growth.

Physical Requirements:

• ADA Consideration- Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Keywords: Youth Services, Behavioral Health, Team Coordination, Family Support, Crisis Services, Wraparound Principles, Community Engagement, Trauma-Informed Care, Multidisciplinary Collaboration, Case Management

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.