Hotel Room Attendant Housekeeper

About Holiday Inn Express – George, WALocated just off I-90 near the world-renowned Gorge Amphitheatre, Holiday Inn Express – George is the premier hospitality destination in Central Washington for concertgoers, leisure travelers, and business guests. Our property features modern accommodations, complimentary hot breakfast, a fitness center, and convenient access to local wineries, outdoor recreation, and the Columbia River. As part of the IHG Hotels & Resorts family, we are dedicated to delivering exceptional guest experiences while upholding the highest standards of service and hospitality.

Description

The Room Attendant/Housekeeper position requires strong attention to detail, efficient cleaning skills, problem-solving ability, multitasking, speed, and organization. This role is an essential part of a fast-paced, team-oriented environment.

As a Room Attendant/Housekeeper, you will play a vital role in ensuring our guests enjoy the highest-quality stay by maintaining clean, comfortable, and welcoming guest rooms. Your work directly represents the quality and hospitality that Holiday Inn Express is known for.

Benefits:

• Paid Vacation after 90 days of full time employment.
• Hotel Travel Discount Benefits

$250 sign on bonus after 90 days of employment with Good performance review and no missed shifts or call outs.

Essential Duties and Responsibilities

• Proficiently clean all assigned guest rooms
• Stock housekeeping carts
• Replace guest amenities and supplies in rooms
• Make beds and fold sheets up to company standards
• Remove trash, dirty linens and room service items
• Assist guests promptly and accurately with questions, complaints or requests
• Provide friendly and courteous service to hotel guests
• Update status of guest rooms using hotel provided methods
• Complete daily checklists
• Quickly and efficiently clean and fold laundry; deliver to storage areas
• Prepare and organize laundry area and linen storage; clean laundry area and linen storage
• Assist with hotel events when in need to assure guest satisfaction
• Respect guest privacy and security by using hotel protocol when entering guest rooms
• Be proficient with property security, key control procedures, as well as fire, flood and weather-related safety procedures
• Maintain cleanliness of all assigned areas
• Maintain confidentiality of proprietary information; protect company assets
• Report any lost and found items to proper staff using hotel protocol
• Communicate accurate information to other departments such as workorders, room status, guest service requirements, etc.
• Frequent contact with hotel guests and employees 
• Obtain executive housekeeper’s signature on his/her work assignment sheet and tasks
• Complete any hotel related task requested by direct manager or General manager

Schedule Requirements: The best candidates will need to have flexible availability to work shifts that vary. This position includes working day shifts that may be extended hours depending on company needs. This position also includes working weekends and holidays.

Essential Physical Functions: Must be able to walk, stand and bend for extended periods of time. Must be physically able to grasp, grip, pull, push, twist, turn and lift boxes, which average around 25-30 pounds each; 50 pounds or more with assistance; maneuver housekeeping carts which can weigh up to 110 pounds.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.