Housekeeping-Food Service Supervisor (79553101)

Job Summary:

The Housekeeping/Food Service Supervisor supervises a staff in the cleaning, care and upkeep of

assigned areas in a community residence and in the preparation, portioning and serving food to

consumers and cleaning dishes, kitchen equipment, dining and food preparation areas as well as

assisting in laundry duties.

Essential Job Tasks: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential

functions unless this causes undue hardship to the agency.

• plans and schedules staff assignments for housekeeping and food services. Based on workload

and available staffing, reassigns staff to assure that work is accomplished according to schedule

and that staff is fully utilized. Arranges for reassignment of personnel to handle emergency

cleaning projects. Plans and schedules appropriate coverage for assigned food service activities.

Effects changes as necessary.

• Provides in-service training for subordinate staff in the procedures and techniques required in

the performance of their jobs. Ensures appropriate follow-up on training as appropriate.

• Periodically reviews the work of subordinates for compliance with established standards and

schedules. Inspects for proper procedures including routine food preparation, appropriate dish

washing and other cleaning actions and the maintenance of pertinent sanitary standards.

• Evaluates individual work performance of subordinates. Initiates corrective action as

appropriate. Assures the efficient and effective use of time by the staff by such means as

enforcing the attendance rules, resolving disciplinary problems, and meeting established work

standards and schedules.

• Informs staff at meetings and in memoranda of agency policies, directives and guidelines

affecting housekeeping/food service operation and personnel

• Provides instructions to staff about special procedures to be performed.
• May interview prospective employees and recommend selection of qualified candidate.
• Recommends changes in cleaning, housekeeping and food service methods, equipment,

supplies, and standards to ensure a more effective and efficient program.

• Requisitions needed supplies (linens, cleaning supplies, etc.) and oversee proper distribution,

storage, and safekeeping

• Inspects building and assigned areas for compliance with cleaning program.
• Investigates complaints regarding unsatisfactory cleaning performance and/or missing property

and takes corrective action; keeps supervisor informed of all complaints.

• Prepares periodic reports per established agency and program procedure.
• May perform any or all of the above tasks outlined in the job description of Housekeeping/Food

Service Worker.

• Other tasks as assigned.

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES

• Good knowledge of the agencies and program's food service and housekeeping

practices and procedures.

• Good knowledge of cleaning equipment and effective housekeeping work performance

standards.

• Good knowledge of the principles and practices of supervision.
• Working knowledge of household and cleaning supply requisitioning, inventory, and

distribution practices and techniques.

• Basic knowledge of personnel practices related to hiring, evaluating employee

performance.

• Ability to recognize below standard work performance and take appropriate remedial

action.

• Ability to prepare written reports of the unit's activities.
• Ability to communicate orally with others to exchange information and to provide

guidance about housekeeping operations.

• Working knowledge of cleaning procedures and properties of commonly used cleaning

substances.

• Working knowledge of basic food preparation procedures.
• Working knowledge of the basic arithmetic functions of addition, subtraction,

multiplication and division.

• Working knowledge of proper storage procedures for foodstuffs.
• Ability to perform cleaning requiring medium to heavy effort.

MINIMUM QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

Education: High School diploma or GED

Experience: A minimum of two years housekeeping, food service or related experience.

PREFERRED QUALIFICATIONS:

Supervisory experience desirable