Housekeeping Manager

Holiday Inn Boston Cambridge Area is seeking a dedicated and experienced Housekeeping Manager to oversee all housekeeping operations at our Somerville, MA location. The ideal candidate will lead a team to maintain high standards of cleanliness, guest satisfaction, and operational efficiency in a fast-paced hospitality environment.

Responsibilities

• Supervise housekeeping staff to ensure all cleaning and maintenance tasks are completed according to hotel standards.
• Train, mentor, and motivate team members to provide excellent guest service.
• Manage daily schedules, payroll, and work assignments for housekeeping staff.
• Conduct regular inspections of guest rooms, public areas, and back-of-house to ensure cleanliness and safety compliance.
• Coordinate with other departments to address guest requests and resolve issues promptly.
• Maintain inventory and order cleaning supplies and linens as needed.
• Implement and enforce health, safety, and sanitation policies.

Requirements

• Minimum of 2 years housekeeping management or a similar role within the hospitality industry.
• Associate Degree or Bachelor Degree in related field preferred. 
• Strong leadership and interpersonal skills.
• Excellent organizational and time management abilities.
• Knowledge of cleaning chemicals and supplies, and safety procedures.
• Ability to work flexible hours, including weekends and holidays.
• High school diploma or equivalent; hospitality-related education is a plus.
• Familiarity with budgeting and payroll management preferred.

Benefits

• $52,000.00 per year, paid bi-weekly.
• Health, dental, and vision insurance options.
• 401(k)
• Personal time and vacation
• Opportunities for professional development and career growth.
• Employee discounts and perks within the hotel network.

About the Company

Holiday Inn Boston Cambridge Area is part of a renowned global hospitality brand committed to providing exceptional guest experiences. Located in vibrant Somerville, MA, our hotel offers a welcoming environment for guests and employees alike, fostering teamwork, respect, and development in the dynamic hospitality industry.