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Housekeeping Supervisor

Inns of AuroraAurora, NY

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Job Description

Pay is $18-$20 hourly depending on experience

While our employees’ skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook:

  • Courage
  • Initiative
  • Dependability
  • Flexibility
  • Integrity
  • Judgment
  • Respect for others

Position purpose:

  • The Housekeeping Supervisor is responsible to ensure quality cleaning procedures are practiced throughout the housekeeping department in the Inns of Aurora.
  • Ensure cleaning checklists are properly filed and maintained
  • Act as direct report for housekeepers of all properties
  • Report all changes or issues to the Housekeeping Manager
  • Be available to employees as a resource
  • Maintain constant communication with maintenance staff to understand ongoing projects
  • Attend meetings with management and co-supervisors
  • Complete all tasks required of Housekeepers, Houseman and Housekeeping Supervisor, as needed
  • Accommodate guest special requests
  • Perform opening duties by assigning work to room attendants and prioritizing workload
  • Keep public areas neat and remove trash, mop floors and clean carpets as necessary
  • Clean light fixtures, ceiling fans, windows and glass doors
  • Notify General Manager of any problems with room or public areas
  • Proper administration of key control for issued keys and keys left by guests in rooms
  • Maintain all lost and found items for logging and storage
  • Ensure confidentiality and security of room
  • Keep linen closet and supply area organized and tidy
  • Report any maintenance needs and handle guest requests and/or complaints
  • Adhere to all work rules, procedures and polices established by the Inns of Aurora, including, but not limited to, those contained in the employee handbook

Requirements

Qualifications:

  • Previous housekeeping experience
  • Ability to maintain neat, professional and clean appearance and practices
  • Proficient in Microsoft Office programs and general computer literacy
  • Excellent verbal communication skills
  • Refined time management skills
  • Attention to detail
  • Ability to stand and walk for long periods of time
  • Ability to work independently
  • Flexibility with hourly schedules

Preferences:

  • Knowledge of OSHA, cleaning products, procedures and standards

Benefits

Full-time employees, those working greater than 30 hours per week, are eligible for health, dental, and life insurance, paid time off, and a 401k.

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