Housekeeping Supervisor

What we offer:

• Free daily meal and salad bar
• Benefits including: Medical, Dental, Vision, 401K (based on employment status)
• Paid vacation, sick, and holiday time
• Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
• Property retail shop and hotel discounts
• $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What we ask:

• Consistently provide professional, attentive, and genuinely friendly service
• Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

Hourly Rate

$25.50

Summary

The Housekeeping Supervisor assists the Housekeeping Manager in the direction and coordination of the Housekeeping, Public Areas and Laundry operations. Promotes and follows LJBTC, Inc.’s Signature Service standards and requirements ensuring a lasting impression of exemplary service resulting in supremely satisfied and loyal members and guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepares inventory, productivity schedule and other reports as requested.

• Conducts inspections of rooms and public areas to ensure compliance with company signature standards and documents findings.  Follows up with staff as needed.      

• Schedules work assignments for housekeeping and laundry staff.

• Maintains familiarity with cleaning and laundry equipment location, operation and repair.

• Maintains ongoing communication with Front Office to ensure tracking of guest assistance requests, delegation of tasks, staff responsiveness, timely completion of assignment and callbacks to Front Office, guests and others with completion times.

• Completes inventories and purchase orders for guest rooms, cleaning supplies and all items necessary for the Housekeeping and Laundry.

• Stays abreast of current and new industry trends and technology.

• Trains staff on position requirements, policies and procedures. 

• Maintains a room record of principal goods (beds, appliances, carpets) in rooms.

• Completes payroll and attendance records, and schedules paid time off. 

• Makes recommendations to Housekeeping Manager for room improvement and special repairs. 

• Communicates to Engineering Department needed repairs to rooms and follows up.

• Assists with special cleaning projects.

• Acts as the primary department contact in the absence of the Housekeeping Manager.

• Regularly monitors service and teamwork.

• Maintains a presence in the Housekeeping department to answer the phone and greet visitors.

• Maintains safe working conditions within the department.

• Ensures staff follow safety rules and procedures; takes corrective action where required to improve safety in work areas. 

• Keeps immediate supervisor promptly and fully informed of all problems and matters of significance.

• Must be available to work any shift.

• Other duties and responsibilities may be assigned.

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Qualification Requirements:

• Ability to read, analyze, and interpret general business-related information and periodicals, industry-related, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

• Must be able to speak, read and write Spanish.

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Schedule & Hours:

• Mornings and days

• Must be available to work weekends and holidays

LJBTC INC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.