HR & Compliance Manager

Description

About us:

North Star Health is a federally qualified health center located in Southern Vermont and New Hampshire. We are centrally located between larger cities like Boston, NYC, and Montreal Quebec. We are hiring enthusiastic dependable team players with a desire for a rewarding career in the medical field. We value our employees, offer competitive salary and benefits, and understand the importance of work-life balance.

The HR & Compliance Manager works within the HR department with a focus on Benefits, Workers Compensation, Compliance and Leave Management. The position also is responsible for supporting the organization's Compliance and Risk Management programs through day-to-day coordination. This role monitors regulatory requirements, maintains policies and documentation, conducts audits and risk assessments, tracks corrective actions, and supports staff training and reporting. The position works with internal teams to identify risks, ensure adherence to applicable laws and standards, and promote consistent, compliant operational practices across the organization. This position is responsible for providing HR and Risk functional excellence.

Duties and Responsibilities:

The major duties which are regularly performed and normally assigned to the position

• Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
• Assists employees regarding benefits claim issues and plan changes
• Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries
• Administers and processes all leave of absence requests and disability paperwork including medical, personal, disability and FMLA
• Manages the benefits open enrollment process
• Manages the HR compliance program.
• Maintain the organization's compliance program in accordance with HRSA, CMS, HIPAA, OSHA, OIG, and other applicable regulations
• Investigates incidents of potential non-compliance, including patient complaints, billing issues and breaches of confidentiality
• Monitor and assesses organizational risk through regular audits, risk assessments, and policy reviews.
• Assists in the development of training programs for new and existing employees at all levels to achieve consistent performance to company standards ( including compliance, ethics, and regulatory standards).
• Support continuous improvement efforts by recommending and implementing changes to minimize organizational risk.
• Collaborates with the internal teams on processes, procedures and documentation
• Manages worker's compensation process
• Coordinates HR and Compliance initiatives to ensure alignment with the organization's mission
• All other duties as assigned

Requirements

Education

Bachelor's degree in related field (or equivalent relevant experience)

Experience

1-3 years of HR experience (benefits preferred) and/or 1-3 healthcare compliance, risk management

Other Requirement(s)

Ability to travel occasionally travel to local facilities/clinics

Preferred Knowledge and Abilities

• Proficient in Microsoft Office applications
• Experience administering self-insured and/or fully insured medical plans
• Knowledge of leave of absence
• Knowledge of 401k plans
• Experience working in a healthcare setting preferred; experience in an FQHC or community health center.
• Strong customer service and interpersonal skills
• Knowledge of benefits and employment regulations and laws
• Outstanding written and verbal communication skills
• Ability to maintain confidentiality.
• Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm.
• Experience supporting compliance programs such as audits, incident tracking, policy management, corrective action plans, and regulatory reporting.
• Positive and enthusiastic attitude
• Knowledge of Paylocity and/or Bswift a plus
• Good judgement with the ability to make timely and sound decisions.
• High level of integrity, initiative, and commitment to excellence