HR Generalist

The Human Resources (HR) Generalist supports the organization's people operations and helps advance Whittier Area First Day Coalition's mission of serving individuals experiencing homelessness across Los Angeles County. This role serves as a central resource for employee relations, benefits administration, onboarding and offboarding, compliance, and day-to-day HR operations, while supporting a positive and inclusive workplace culture.

RESPONSIBILITIES

Employee Relations & HR Operations

• Serve as the first point of contact for employee concerns, working closely with the Senior Human Resources Generalist to investigate and resolve issues professionally and fairly.
• Advise supervisors and managers on employee performance, corrective actions, and disciplinary processes.
• Coordinate with external HR consultants as needed to ensure compliance and reduce risk.

Benefits Administration

• Act as the liaison between employees and the benefits provider; respond to benefits-related inquiries and assist in resolving any issues.
• Assist with benefit plan enrollments, terminations, and changes; explain benefit offerings during new hire orientation and open enrollment.
• Work with our benefits broker to ensure timely processing and communication.

HR Compliance & Recordkeeping

• Ensure compliance with federal, state, and local labor laws, including FMLA/CFRA, EEO, ADA, and OSHA regulations.
• Maintain and audit employee files and HRIS data for accuracy and confidentiality.
• Collaborate with the Compliance and Quality Assurance teams to ensure personnel-related grant requirements are met (e.g., training certifications, documentation, licensure renewals).
• Track and report HR-related metrics for audits and funder reporting.

Onboarding & Offboarding

• Support the full onboarding cycle, including offer letters, background checks, orientation, and new hire paperwork.
• Coordinate offboarding tasks such as exit interviews, benefits termination, and access removal.

Payroll & Reporting

• Partner with the Accounting to ensure timely and accurate processing of payroll changes, including new hires, terminations, and pay adjustments.
• Support the reconciliation of timesheets, leave tracking, and deduction changes.

Training & Professional Development

• Support internal training initiatives, such as Relias LMS tracking and reporting.
• Help coordinate professional development opportunities in collaboration with supervisors.

Special Projects & Other Duties

• Assist with the creation and implementation of new HR policies and procedures.
• Support the development of HR communications and employee engagement efforts.
• Participate in cross-functional agency initiatives.

QUALIFICATIONS

Required

• Bachelor's degree in Sociology, Psychology, Communications, Human Resources, or a related field.
• 1+ years of HR experience in generalist functions.
• Strong working knowledge of California employment law and HR compliance practices.
• Experience working in or with nonprofit or government-funded environments.
• Excellent interpersonal, written, and verbal communication skills.
• High level of confidentiality, integrity, and sound judgment.

PreferredSkills

• Experience working with populations affected by homelessness, poverty, or health disparities.
• PHR, SHRM-CP, or equivalent certification.
• Experience with HRIS platforms and LMS systems (e.g., Paylocity, Relias).
• Experience in Payroll processing.
• Familiarity with grant compliance or working with funders such as LAHSA, DHS, or HUD.
• Bilingual in English and Spanish.