HRASimple Carrier Relations and Product Intelligence Specialist

MISSION Our mission is to enhance well-being by connecting individuals with vital health resources through a compassionate workforce that embodies the spirit of neighbors helping neighbors.

VALUES HealthOne is guided by a cultural framework that embodies our values and drives our decisions. 

Our PURPOSE is to care for people by connecting them to resources that help protect them in health related situations. To fulfill our purpose, we align our PRIORITIES to ensure each decision we make is ethical, empathetic, economical, and efficient. We care for PEOPLE by being welcoming, authentic, truthful, consistent, and humble. We are continuously looking for ways to improve our PROCESS and how we get things done.

HealthOne seeks individuals with integrity and heart to embody our values. Whether you’re starting your career or looking to develop additional skills to reach your full potential, HealthOne provides the means to help you achieve your goals.

JOB PURPOSEThe HRASimple Carrier Relations & Product Intelligence Specialist is responsible to lead and manage relationships with health insurance carriers and ensure our ICHRA solutions align with evolving individual market offerings. This role will serve as the critical bridge between insurance carriers, product teams, and our clients—driving value through data insights, strategic partnerships, and market intelligence. As a key contributor you will own the end-to-end process of evaluating carrier products, maintaining robust relationships with insurers, and delivering actionable insights that inform product development and client strategy.

ESSENTIAL JOB DUTIESCarrier Relations 

    Build and maintain strong, long-term relationships with health insurance carriers and brokers.Negotiate and manage partnerships, data-sharing agreements, and ensure optimal alignment of carrier plans with ICHRA client needs.

    Represent the company in carrier meetings, industry events, and partnership reviews.Product IntelligenceConduct continuous market research to monitor trends, pricing, and product design in the individual health insurance market.    Maintain an up-to-date database of on- and off-exchange individual health plans, their features, and applicability to ICHRA administration.Analyze plan performance, availability, and customer experience to identify high-value carrier products and geographies.Cross-functional Collaboration

    Collaborate closely with product, compliance, and client success teams to ensure carrier data and plan options are accurately integrated into the platform.Provide insights and recommendations for product development, client onboarding, and plan comparison tools.

    Support regulatory and compliance teams with state-specific plan requirements and carrier participation updates.Reporting & InsightsCreate dashboards and reports to inform internal stakeholders of carrier trends, plan performance, and opportunity areas.

    Deliver competitive analysis and landscape updates to inform leadership strategy and client communications.Maintains regular and predictable attendance

    Consistently demonstrates compliance with HIPAA regulations, professional conduct, and ethical practiceWorks to encourage and promote Company culture throughout the organization

    Other duties as may be assignedQUALIFICATIONS5+ years of experience in health insurance, benefits administration, or related field, ideally with direct carrier relationship management or product development.

    Deep understanding of the ACA individual health insurance market and ICHRA regulations.Strong analytical and research skills; experience with insurance product comparison, data mapping, or plan management systems is a plus.

    Excellent communication, negotiation, and interpersonal skills.Familiarity with health insurance data feeds and state marketplaces a strong plus.

    Experience working with benefits administration platforms or ICHRA-specific platforms.Knowledge of healthcare compliance, CMS guidelines, and health plan certification processes.Experience integrating with or managing APIs from carriers or healthcare data vendors.

PHYSICAL REQUIREMENTSProlonged periods of sitting at a desk and working on a computer. Moderate to significant amount of stress in meeting deadlines and dealing with day-to-day responsibilities. Must be able to drive a vehicle and daytime/overnight travel as required.

• BENEFITS• 401K (4% Match, Immediate Vesting) • Accident insurance• Competitive salary• Critical Illness Insurance• Dental Insurance• Employee Assistance Program• Flexible Spending Account• Health & Wellness Program• Health Savings Account• Life & AD&D Insurance• Long Term Disability• Medical Insurance• Paid Time Off• Pet Insurance• Short Term Disability• Vision Insurance 

PRE-EMPLOYMENT SCREENINGDrug Screen and Background Check Required

HEALTHONE IS AN EQUAL OPPORTUNITY EMPLOYERAll qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status, or any other status protected by state or federal law.