Human Resources / Business Office Manager

Human Resources / Business Office Manager 

Responsible for the overall leadership and daily operation of Human Resources and Business Office functions. This role ensures regulatory compliance, operational efficiency, and strong workforce support to promote high-quality patient care.

The ideal candidate is a hands-on manager with strong experience in Human Resources, compliance and payroll,  who can partner closely with the CEO and leadership team.

Key Responsibilities

Human Resources Leadership

• Oversee all Human Resources operations including recruitment, onboarding, payroll, benefits, employee engagement, training, and termination processes.

• Manage salary scales, payroll authorization, salary analysis, merit increases, and timekeeping accuracy.

• Lead recruiting, interviewing, hiring, placement, orientation, and retention efforts for all staff and volunteers.

• Develop and maintain job descriptions, employment memorandums, consulting contracts, and performance evaluation tools.

• Conduct exit interviews and advise leadership on workforce trends and improvement opportunities.

• Serve as a trusted advisor to managers and administrators on employee relations and personnel matters.

Compliance & Credentialing

• Provide full oversight of facility and personnel licensing compliance, including state and federal regulations.

• Manage credentialing and re-credentialing of medical staff and licensed independent practitioners.

• Ensure compliance with EEOC, Affirmative Action, HIPAA, COBRA, and Workers’ Compensation requirements.

• Investigate and resolve employee complaints and workplace concerns as needed.

• Maintain accurate, confidential personnel and medical staff records.

Business Office & Financial Support

• Oversee daily Business Office operations, including accounts payable and receivable support.

• Submit invoices, receipts, and logs in accordance with organizational requirements.

• Assist with payroll processing by reviewing timecards and resolving discrepancies.
• Develop and maintain tracking systems for supplies and orders.

Administrative & Leadership Support

• Act as an administrative partner to the Administrator, including calendar management, meeting coordination, and document preparation.

• Prepare and distribute agendas and materials for Board of Directors / Governing Board meetings.

• Assist with reception duties and general administrative coverage as needed.

• Order office and facility supplies and manage incoming/outgoing mail.

• Maintain a professional image of the facility within the local community and state/national organizations.

• Stay current on local, state, and national healthcare trends impacting operations and compliance.

Qualifications & Experience

• Minimum 2 years of administrative experience required

• Minimum 1 year of Human Resources experience, including payroll, timekeeping, benefits, training, or employment law

• Healthcare experience preferred but not required

• High school diploma or GED required

• Bachelor’s degree in a related field or HR certification preferred

Skills & Competencies

• Strong knowledge of Human Resources and employment practices

• Working knowledge of healthcare compliance and credentialing processes

• Excellent organizational, communication, and problem-solving skills

• Ability to manage multiple priorities in a fast-paced environment

• High degree of professionalism and confidentiality

• Strong attention to detail with a proactive leadership approach

Physical Requirements

• Ability to sit for extended periods and perform computer-based work

• Occasional standing, walking, bending, lifting (25–50 lbs), and light physical activity

Benefits

• 401(k)

• Health insurance

• Dental insurance

• Vision insurance

• Paid time off

Work Location: In person#INDBEA

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