Human Resources Generalist, Labor Relations Focus

Purpose

The Human Resource Generalist with Labor Relations responsibilities will provide comprehensive human resources support across multiple functional areas while serving as the primary resource for labor relations activities. This role ensures compliance with labor agreements, fosters positive employee and union relationships, and supports organizational goals through effective HR practices.

Health, Wellness & Retirement benefits:

• Medical, Dental & Vision insurance
• Paid time off & paid holidays
• Retirement with contribution match
• Life & AD&D, pet insurance
• Employee assistance program, & more!

Compensation:

• The target wage range for this position is $77,417.60 to $94,733.60 annually.
• Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons.

Primary Responsibilities:

• Labor Relations Functions
• End-to-end case management and resolution of labor-related processes, including interpretation of union contracts, handling grievances, responding to union requests for information, and managing union escalations.
• Deliver targeted leader training on union-related issues and new processes.
• Facilitate labor-management discussions, ensuring follow-through on action items and communication plans.
• Assume a leadership role in Joint Labor/Management initiatives; research, evaluate, and interpret policies and practices to resolve complex issues.
• Educate union representatives on organizational change initiatives and develop strategies to gain union support.
• General Human Resource Functions
• Provide guidance and support to managers on performance management, workforce planning, and employee relations.
• Conduct investigations into allegations of discrimination, harassment, retaliation, and other workplace concerns.
• Manage leave of absence and accommodation requests in partnership with third-party vendors, ensuring compliance and timely communication.
• Conduct exit interviews, analyze data for trends, and recommend improvements.
• Support HR projects and initiatives as assigned.
• Perform other duties as assigned.

Required Skills:

• Excellent verbal and written communication skills.
• Strong knowledge of labor contract administration, grievance procedures, and union/management rights.
• Experience advising and coaching managers in a unionized environment.
• Excellent analytical, problem-solving, and critical thinking skills.
• Ability to communicate clearly and concisely, both orally and in writing, with all organizational levels.
• Strong organizational skills with exceptional follow-through and time management.
• Ability to maintain professionalism and composure during challenging conversations.
• High level of confidentiality and sound judgment.
• Proficiency in Microsoft Office Suite.

Education/Experience Requirements:

• Bachelor's degree in human resources, Business, or related field.
• Minimum 5 years of experience in Human Resources and Labor Relations.
• Experience working with labor unions and collective bargaining agreements.

Preferred Requirements:

• Professional HR certification (SPHR, SHRM-SCP, etc.).
• Experience in healthcare or similar regulated industry.
• Medical, FQHC experience preferred.

About Neighborcare Health:

Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan.

We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay.

Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health.

Learn more about us here.

#WORK4NCH