Human Resources Generalist

Department

OPS ITS - HR Strategy and Operations

About the Department

ITS collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services.   We provide secure, stable, and reliable infrastructure and applications to support the mission of the University.   We support and enable faculty research and teaching with the effective use of technology.   We simplify the technology experience for faculty, students, alumni, and staff, and we ensure technology is mobile-friendly and accessible.   We identify, manage, and mitigate the technology risks of the University.

Job Summary

This role acts as a key liaison between Central HR and IT Services, assisting managers with labor relations and supporting the resolution of payroll discrepancies in coordination with Central HR and Payroll. Responsibilities include maintaining personnel files and employment records, interpreting HR-related policies and collective bargaining agreements, supporting HR initiatives such as training and professional development, and advising IT Services staff on University policies and procedures.

Responsibilities

• Owns all aspects of employee onboarding, including preparing necessary documentation, facilitating orientation sessions, and ensuring compliance with University policies. Ensures the offboarding process is conducted smoothly for departing staff, including exit interviews, final paperwork, system access management, and benefits information dissemination.
• Organizes, manages and executes all necessary steps for IT Summer Internship program including recruiting, manager support and engagement, professional development and logistics.
• Completes staff hiring processes, including developing job descriptions, interviewing and reference checking, and handling employment offers. Drafts templates and routine offer letters.
• Owns the contractor hiring processes that includes facilitating with ITS managers and procurement to ensure all needed information is presented.
• Collaborates with the senior human resources business partner and presents training programs focused on performance management practices for managers and staff. Offers ongoing support and resources to ensure effective goal setting, feedback delivery, and evaluation processes within I.T. services.
• Communicates University policies relating to performance evaluations, goal setting, and feedback. Ensures timely documentation and follow-through with necessary actions after evaluations.
• Serves as the primary contact for H-1B related employment matters. Collaborates with Central HR and legal counsel to submit, track, and resolves H-1B applications and renewals. Maintains accurate records for compliance with immigration regulations and advises employees and managers on policy updates.
• Acts as a resource for staff regarding benefits programs and compensation matters, in coordination with Central HR, addressing employee inquiries and resolving issues as needed.
• Backup for student hiring, onboarding, and payroll processing for student workers. Ensures compliance with student employment policies and provides resources for both students and managers.
• Administers employment changes such as salary adjustments, promotions, role reclassifications, and terminations, ensuring documentation and approvals are managed according to HR protocols.
• Collaborates with the Payroll Office to investigate and resolve payroll discrepancies, responds promptly to payroll-related inquiries, and communicates payroll schedules.
• Acts as the bridge between Central HR and IT Services, providing guidance to managers on labor relations, including conflict resolution and regulatory compliance.
• Maintains up-to-date knowledge of University policies, procedures, and collective bargaining agreements. Offers advice and interpretation to managers and staff regarding changes or clarifications.
• Communicates University policies relating to performance evaluations, goal setting, and feedback. Ensures timely documentation and follows-through with necessary actions after evaluations.
• Maintains appropriate human resources data and records, solving a range of straightforward problems using standard procedures.
• Advises managers on employee engagement, performance, succession planning and all other workplace dilemmas
• Aids in implementing University policies relating to performance evaluations, goal setting, and feedback. Ensures timely documentation and follow-through with necessary actions after evaluations.
• Supports staff hiring processes, including developing job descriptions, interviewing and reference checking, handling employment offers, and conducting orientation. Drafts templates and routine offer letters. Maintains appropriate human resources data and records, solving a range of straightforward problems using standard procedures.
• Counsels employees on benefits and compensation. Coordinates with managers and senior colleagues to determine employee compensation. Analyzes data and prepares charts, graphs, and trend lines for management review with a moderate level of guidance.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications:

• --

Preferred Qualifications

Education:

• Bachelor's degree.

Experience:

• Background in management, human resources, or related professional industry.
• Administrative or customer services experience.

Technical Skills or Knowledge:

• Proficient in Microsoft Windows, Word, and Excel.
• Knowledge of employment regulations and typical human resources procedures.

Preferred Competencies

• Excellent analytical, quantitative, and communications skills.
• Excellent oral and written communication skills.
• Strong customer service skills.
• Excellent follow-through on commitments, using sound judgment.
• Recognize and handle sensitive/confidential information. High degree of confidentiality and tact in dealing with sensitive employee issues.
• Interpret and prepare reports, prepare, plan, and coordinate events.
• Strong team player, who is a highly motivated self-starter. Prioritize and handle multiple tasks with flexibility in a fast-paced environment.

Working Conditions

• Standard office environment.

Application Documents

• Resume/CV (required)
• Cover Letter (required)
• References Contact Information (3)(required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Human Resources

Role Impact

Individual Contributor

Scheduled Weekly Hours

37.5

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Salary

FLSA Status

Exempt

Pay Range

$83,000.00 - $90,000.00

The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.