HVAC Service Field Supervisor

Busby's Heating and Air ConditioningAugusta, Georgia

$60,000 - $70,000 / year

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Job Description

WHO WE ARE

Busby’s is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company.

WHY CHOOSE BUSBY’S

Total Comp - $60K - $70K+ w/spiffs, incentives & bonuses, based on experience
Includes company vehicle, phone, tablet and fuel card
Monday-Friday schedule. No on-call rotation
Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
Optional vision, dental and supplemental insurance
Employee relief fund
Life Insurance
Retirement 401K
Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0–5 years of service, 96 hours per year after 5 years)
8 paid holidays per year
Sick Pay: 40 hours annually—get paid to take care of yourself or a loved one
Bereavement Leave: Worry-free time off when you need it most
Opportunities for advancement
Dave Ramsey’s SmartDollar financial wellness program
Continuing education
Incentive contests
Active in community
Dream team (office) dedicated to your success
Complimentary Sam’s Club membership
Free Comfort Club maintenance membership
Employee events, appreciation days, and more

POSITION SUMMARY

The Service Field Supervisor provides daily leadership, coaching, and support to the service technician team to ensure exceptional workmanship, outstanding customer experiences, and consistent achievement of department goals.

This role is responsible for field-level performance — ensuring technicians are productive, well-trained, safety-focused, and aligned with the company’s values. The Field Supervisor acts as the bridge between the office and the field, helping translate strategy into action and supporting real-time decision-making.

This role is Monday- Friday with a 7AM start time. Technical support phone calls may occasionally extend past business hours. A normal schedule for this position would include 3 days a week riding with techs, doing in-field coaching and 2 days a week running calls solo or with a trainee.

QUALIIFICATIONS

Minimum 5 years of experience as a residential HVAC service technician
Strong diagnostic and repair expertise in HVAC systems
EPA certification
NATE certification
Demonstrated leadership or mentoring experience
Excellent communication and coaching skills
Strong customer focus and problem-solving abilities
Valid driver’s license and clean driving record

VIDEO – LEARN MORE

Learn what it’s like to work at Busby’s – www.busbys.com/careeers

Compensation: $60,000.00 - $70,000.00 per year

There are many exciting options for a career in HVAC waiting to be explored.

At Busby’s we do a lot more than just work together. This a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. We are known for our caring work culture, next level customer service, excellent benefits and commitment to training & education. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow and opportunities to excel. You’ll build life-long friendships at Busby’s.

WHAT WE OFFER

Family-oriented, safe and modern work environmentOur top performers are among the highest paid in AugustaCompany-wide bonus plan based on achieving annual revenue goalsMedical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
Optional supplemental insurance programsRetirement 401K
Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0–5 years of service, 96 hours per year after 5 years)
8 paid holidays per year
Sick Pay: 40 hours annually—get paid to take care of yourself or a loved one
Bereavement Leave: Worry-free time off when you need it most
Opportunities for advancement
Dave Ramsey’s SmartDollar financial wellness program
Optional vision, dental and supplemental insurance
Employee relief fund
Life Insurance
Incentive contests
Active in community
Dream team (office) dedicated to your success
Complimentary Sam’s Club membership
½ Off your monthly gym membership up to $25
Free Comfort Club maintenance membership
Christmas Club savings Account
Complimentary Sam’s Club membership
Industry-leading, company-paid training
Industry certifications
Free Comfort Club (maintenance) membershipTremendous opportunities for advancement
Employee events, appreciation days, and more

We’ve been at this since 1945. Check out the thousands of Google 5-star reviews and see our commitment to excellence for yourself (https://bit.ly/BusbysGoogleReviews). If you want to be part of something bigger than just a job – explore our job opportunities below to find exactly what you’re looking for.

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