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Hygiene Assistant

TendBoston, MA

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Job Description

As a Hygiene Assistant at Tend, you'll play a key role in our assisted hygiene model, supporting hygienists in delivering outstanding patient care. You'll clean and prepare rooms between appointments, take x-rays, and assist during hygiene procedures. This is an excellent opportunity for newer dental assistants to build clinical experience, learn modern workflows, and grow their skills in a supportive and innovative environment. You'll be part of a collaborative, growth-minded team that ensures every hygiene visit is efficient, seamless, and something our patients look forward to.

What You'll Do

  • Prepare and reset treatment rooms between hygiene appointments, ensuring adherence to OSHA and CDC standards
  • Take dental radiographs and maintain accurate, complete patient records
  • Support hygienists chairside during hygiene appointments, anticipating needs and assisting with patient care
  • Ensure patients feel comfortable, informed, and cared for throughout their hygiene visit
  • Manage instruments and sterilization protocols to maintain a safe and efficient workflow
  • Collaborate with hygienists, dentists, and studio teammates to deliver an excellent patient experience
  • Participate in training and development to continue building clinical skills and knowledge

Who You Are

You embody our Tend values and demonstrate key competencies that ensure both patient success and team excellence. At Tend, these values aren't just words on a wall - they are essential to how we hire, lead, and collaborate. Every Hygiene Assistant is expected to show up with a mindset grounded in our mission, vision, and values. This is what drives our culture, our clinical standards, and the patient experience we're proud to deliver every day.

Tend Values:

  • Tend to Others- Deliver seamless support for hygienists and outstanding care for patients. You put the patient and your team first, anticipating needs in fast-paced settings.
  • Be Brave Enough to Lead- Act with integrity and take initiative to solve problems, uphold safety standards, and raise the bar for hygiene excellence.
  • Savor the Ride- Celebrate wins, stay resilient in busy or challenging moments, and bring positivity to the workplace.
  • Embrace Our Differences- Welcome and value diverse backgrounds, ideas, and feedback. Communicate with empathy, respect, and trust.
  • Rooted in Growth- Seek ongoing learning and skill development-for yourself and for the strength of your team.

Role-Based Competencies:

  • Adapt in the Moment- Stay flexible and positive when schedules shift, patients need extra reassurance, or priorities change unexpectedly.
  • Contribute to Team Success- Work seamlessly with hygienists, dentists, and teammates, sharing knowledge and supporting others to meet shared goals.
  • Communicate with Clarity- Listen actively, explain information clearly, and adapt your style to meet the needs of patients and teammates.

What You Have

  • State-required certifications, registrations, or licenses for dental assistants (as applicable)
  • Current CPR/BLS certification
  • Strong interest in developing clinical knowledge and patient care skills
  • Strong communication and interpersonal abilities
  • Adaptability to new technologies and workflows in a modern studio environment
  • Excitement about contributing to a collaborative, high-performing team
  • Ability to work a full-time schedule (32-40 hours per week including some Saturdays) or part-time schedule (2-3 days per week including some Saturdays)

Physical Requirements

This position requires the ability to perform the essential job duties listed, with or without reasonable accommodation:

  • Ability to sit and stand for extended periods while assisting with dental procedures
  • Manual dexterity and fine motor skills to handle dental instruments precisely
  • Adequate vision (with or without correction) to read charts, interpret radiographs, and operate clinical equipment
  • Ability to bend, reach, and maintain ergonomic positioning for patient care
  • Occasional lifting or movement of equipment and supplies up to 25 pounds
  • Ability to communicate effectively with patients, team members, and other healthcare professionals in person and via technology

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

What We Offer

We believe taking care of people starts with taking care of our own. Here's how we've got you covered at Tend:

Time to Recharge- Enjoy Paid Time Off (PTO) - because rest is productive.

Health Comes First- Medical, dental, and vision insurance - plus our own Dental Wellness Program.

Plan for the Future- 401(k) with company match to help you grow your nest egg.

Learning & Development- Ongoing training, mentorship, and CE opportunities.

️ Peace of Mind- Life & AD&D insurance, disability coverage, and health advocacy resources.

️ Smart Spending Options- FSAs, HSAs, and pre-tax transit and parking benefits.

Support, When You Need It- Employee Assistance Program (EAP) and other resources for personal well-being.

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