Ice Rink Attendant

Description

Ice Rink Attendant

Location: Grand Colorado on Peak 8

Position Type: Seasonal (Position ends March 31, 2026) Non-Exempt

Compensation: $14.50/hr.+ gratuities

Schedule: Weekends & Holidays

About the Role:

Join Breckenridge Grand Vacations as an Ice Rink Attendant and be part of a team dedicated to Sharing Smiles with every guest and owner! In this dynamic role, you'll create unforgettable winter memories by providing warm welcomes, fitting guests with skates, and ensuring a safe, fun, and seamless experience at our Peak 8 ice rink. At BGV, we believe exceptional hospitality starts with happy employees. That's why we're proud to be recognized as a Top National Workplace by USA Today, offering outstanding benefits and a fun, supportive work environment. Whether you're maintaining the ice, assisting with rentals, or ensuring smooth operations, you'll play a key role in delivering GRAND vacation experiences while enjoying perks like ski passes, team outings, and our legendary holiday celebrations. If you're a friendly, energetic problem-solver who thrives in a fast-paced environment, we'd love to meet you!

Responsibilities:

• Greet guests warmly and provide a welcoming environment.
• Fit guests with appropriate ice-skating rental equipment.
• Process payments for rentals and other services accurately.
• Answer phone calls and respond to email/voicemail promptly.
• Answer guest inquiries about the ice rink and the wider resort.
• Enforce ice rink policies in a professional and courteous manner.
• Resolve guest situations independently, striving to create a "GRAND" experience.
• Monitor and maintain ice quality and overall rink cleanliness.
• Clean and maintain rink property, including skates, skater aids, and back-office areas.
• Perform light housekeeping and maintenance tasks, logging issues into the company software.
• Conduct inventory counts of ice rink equipment as needed.
• Operate rink equipment such as ice resurfacers, edgers, and skate sharpeners (training provided).
• Safely operate utility task vehicles (UTVs) and other equipment as required.
• Verify the accuracy of guest receipts and make corrections as needed.
• Wear the proper uniform and name badge, adhering to company appearance standards.
• Maintain a positive working relationship with all team members and other departments.
• Attend all required training sessions and department staff meetings.
• Follow company guidelines for environmental sustainability.

Requirements

• High school diploma or equivalent (GED).
• Must be at least 18 years of age.
• Proven customer service experience or a strong desire to work in a customer-facing role.
• Ability to communicate effectively in English, both verbally and in writing.
• Basic computer proficiency, including experience with Microsoft Office (Outlook, Word) and the ability to learn new software quickly.
• Standing and walking for the majority of a shift.
• Lifting and carrying equipment weighing 25-50 lbs.
• Bending, stooping, and kneeling to fit skates.
• Professional demeanor with a reliable, punctual, and team-oriented attitude.
• Flexibility to work a varied schedule, including weekends, holidays, and evenings.

Preferred Qualifications:

• 1-3 months of previous experience in a recreation, hospitality, or retail environment.
• Cash handling and point-of-sale (POS) system experience.
• Basic knowledge of ice maintenance or a willingness to be trained on equipment like ice resurfacers and skate sharpeners.
• Experience with or certification to operate utility vehicles (UTVs).
• A personal interest in ice skating, winter sports, or outdoor recreation.
• First Aid or CPR certification.

Compensation & Benefits:

• Health, vision, and dental insurance plans
• Company-paid life insurance coverage
• Voluntary Life and Accidental Death/Dismemberment Insurance
• HSA and FSA-Dependent Care Accounts
• Retirement plan
• Generous paid time off (PTO) and sick leave to support work-life balance
• Volunteer Time Off - Paid opportunities to give back to Summit County
• Bereavement leave
• Biannual bonuses
• Tuition Reimbursement Program
• Employee Wellness programs to support physical and mental health
• Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event
• tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable
• passes for access to 6 premier resorts (A-Basin to Vail) via owners' program

About Our Company:

Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in Summit

County. We've been recognized as a Top Workplace for our employee-focused culture and commitment

to responsible growth and giving back to the place we call home.

Applications will be accepted until November 8, 2025.

We value diversity and welcome applicants from all backgrounds. Equal Opportunity Employer