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IHSS Director

Amazing Care Home Health ServicesAurora, CO

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Job Description

Amazing Care Home Health Services is a leading provider of pediatric home health and outpatient services in Colorado, Texas, and Utah. Founded in 2004 and headquartered in Aurora, Colorado, we always put our patients first with a commitment to letting compassion and quality of service lead the way. Our comprehensive services include private duty nursing, therapy, skilled nursing, certified nursing assistant (CNA), and IHSS/caregiver support — all aimed at keeping our patients healthy and safe at home.

Job Summary

The IHSS Director provides strategic leadership and operational oversight for the In-Home Supportive Services (IHSS) program, ensuring the delivery of high-quality, person-centered care to eligible individuals. This role is responsible for regulatory compliance, program development, staff supervision, fiscal management, and community outreach. The Director serves as the primary liaison between the agency, government IHSS offices, providers, and consumers, promoting independence, dignity, and safety for clients receiving in-home care.

Salary:

  • $90,000 – $105,000 annually, commensurate with experience

Schedule:

  • Hybrid role based out of any of our Colorado locations — Aurora, Westminster, Loveland, or Colorado Springs

Reports To:

  • Administrator/Director of Clinical Services

Key Responsibilities

  • Provide overall management and direction of IHSS operations, ensuring alignment with organizational goals and regulatory standards
  • Develop, implement, and monitor policies and procedures to ensure program efficiency, effectiveness, and compliance
  • Monitor service delivery to ensure clients/patients receive appropriate care and support in accordance with individualized service plans
  • Supervise and evaluate IHSS staff
  • Provide coaching and professional development opportunities
  • Ensure compliance with federal, state, and local IHSS regulations and labor laws
  • Help to coordinate audits, quality assurance reviews, and corrective action plans
  • Help to develop and manage the IHSS program budget
  • Collaborate with other departments to ensure marketing, hiring, quality, and data needs are met
  • Monitor KPIs (monthly admissions, net census growth, referral acceptance rate, time-to-start, hours utilization match, along with other metrics)
  • Monitor expenditures and reimbursements
  • Identify opportunities for program growth
  • Act as a liaison between the agency, IHSS clients/patients, caregivers, government agencies, and community partners
  • Represent the organization at community events, stakeholder meetings, and advocacy forums
  • Build strong partnerships (internally and externally) to enhance service delivery and client/patient outcomes

Requirements

Knowledge, Skills, and Abilities

  • Strong knowledge of IHSS regulations, consumer rights, and home care service delivery
  • Demonstrated ability to manage budgets, contracts, and compliance requirements
  • Excellent leadership, organizational, and problem-solving skills
  • Strong communication and interpersonal skills with the ability to work effectively with diverse populations
  • Demonstrated ability to grow business operations
  • Proven track record in referral partnerships, intake/throughput optimization, and analytics/dashboarding

Licensure and Certifications

  • Valid driver's license

Benefits

  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Paid weekly

If you're passionate about making a difference and you meet the qualifications outlined above, we'd love to hear from you!

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