
Implementation Project Manager
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Job Description
- Lead the end-to-end management of client program implementations, including discovery, planning, execution, and closure.
- Create and maintain project plans, schedules, deliverables, and status reports to ensure alignment and visibility across stakeholders.
- Partner with internal teams and third parties to design and deliver solutions that meet client requirements and are aligned with MBO’s best practices.
- Facilitate data and workflow reviews to uncover risks, validate requirements, and ensure operational readiness.
- Drive client onboarding and program go-lives, ensuring projects are delivered on time, within scope, and with high adoption rates.
- Identify and execute cross-functional initiatives that enhance operational efficiency, reduce risk, and drive organizational effectiveness.
- Establish and implement scalable processes, tools, and methodologies that support sustainable growth and continuous improvement.
- Lead change management efforts, engaging stakeholders to ensure adoption of new processes, systems, and cultural practices.
- Maintain visibility into organizational priorities by tracking deliverables, facilitating workstream meetings, and ensuring integration across teams.
- Create deliverables and reference materials that enable teams to perform their roles effectively and consistently.
- Serve as a consultative partner and advocate for both the client and MBO teams, fostering trust and alignment.
- Influence and engage cross-functional stakeholders, from individual contributors to executives, to drive successful outcomes.
- Communicate project milestones, risks, and decisions in a clear, proactive, and professional manner.
- Bachelor’s degree in Business, Human Resources, Finance, Information systems or another related field required
- 7-10 years of experience in a relevant industry where strong Account and Project Management skills were utilized to implement new client programs with larger multifaceted organizations and multiple stakeholders.
- Proven success leading complex, cross-functional implementations from strategy to execution
- Strong analytical, organizational, and problem-solving skills
- Excellent communication, presentation, and stakeholder engagement skills
- Experience working in a customer focused environment to drive client programs and deliver solutions that are highly adopted
- Ability to thrive in a fast-paced environment while managing multiple priorities with a client-service orientation
- Proficiency in Microsoft Office Suite (Excel, Visio, Project), Salesforce, and project/task management tools
- Experience with contingent labor programs, Managed Service Providers (MSP), and Vendor Management Systems (VMS) related to the contract workforce
- Knowledge of HR law, federal / state wage laws, and general pay policies, procedures, and regulations
- An understanding of the staffing and consulting industries
- Professional certifications (PMP, CCWP, PHR)
- Remote work environment
- Competitive base salary with opportunities for growth and development
- Excellent medical, dental, and vision plans designed to support healthy lifestyles
- 401(k) retirement plan
- Flexible Time Off – take time when you need it
- Bonus opportunities
- Culture based on trust, feedback, communication, success and fun
- And, much, much more!
By applying for this position, you agree to the Terms and Conditions and Arbitration Agreement. You are directing MBO to disclose your personal information to those who may be interested in hiring or engaging with me. You acknowledge and understand that MBO will use your personal information as described in the Privacy Policy If you are a resident of California, you understand and acknowledge that MBO will use your personal information as described here. You acknowledge and understand that MBO is an international company and your personal information can be transferred to, stored, and/or processed in any country in which MBO or its affiliates, suppliers, service providers and/or agents maintain facilities, including, but not limited to, the United States of America and the European Union.
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Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
