Information Services Technician
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Job Description
Overview
We are seeking a versatile and hands-on Information Services Technician to join our team. This role is ideal for someone who enjoys a variety of responsibilities, from basic IT troubleshooting to physical infrastructure work. The ideal candidate has foundational knowledge of networking (switches, routers, firewalls), general IT systems, and isn't afraid to roll up their sleeves for rack-and-stack or cabling work in the data center.
This is a great opportunity for someone looking to broaden their IT skills while supporting critical infrastructure in a fast-paced environment.
Key Responsibilities
- Perform rack-and-stack activities including installation, cabling, labeling, and basic hardware configuration.
- Provide Tier 1 support for IT service requests and incidents across networking, servers, and end-user systems.
- Assist with basic network troubleshooting (IP addressing, port configurations, patching, switch/router/firewall basics).
- Support deployment and maintenance of IT equipment (servers, switches, wireless APs, laptops, printers, etc.).
- Handle physical labor tasks such as moving equipment, organizing cabling, and maintaining IT work-spaces and data centers.
- Collaborate with senior IT staff to escalate complex issues and learn advanced troubleshooting.
- Document work performed, update ticketing systems, and follow IT policies and procedures.
- Participate in inventory management of IT hardware, tools, and supplies.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.