Information Systems Division Temporary Intern
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Job Description
Job Standards
Department: Office of Public Utilities
Division: Information Systems Division
Final Date to Apply: 8/13/2025 at 11:00 PM CST, Open to All Applicants
Work Location: 300 South 7th Street
Springfield, IL 62712
Starting Salary: $18/ hour
Union: N/A
Work Hours: Monday - Friday
8:00 a.m. to 4:30 p.m.
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In this role you will:
● Prepare and image computers with standard configurations and required software.
● Collaborate with IT team members to ensure timely and effective issue resolution.
● Upgrade existing systems to Microsoft 365, ensuring smooth transition and user support.
● Maintain accurate documentation of system upgrade and support activities.
● Assist help desk technicians with troubleshooting and resolving user support requests.
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Qualifications:
The ideal intern is a motivated, detail-oriented individual with strong problem-solving skills and a willingness to learn. They should possess a foundational understanding of computer systems, software, and troubleshooting techniques, along with excellent verbal and written communication abilities. A strong customer service mindset is essential, as the role involves assisting users with technical issues in a clear and patient manner. The ideal candidate demonstrates reliability, professionalism, and the ability to follow instructions while also working independently when needed. Familiarity with operating systems, basic networking concepts, and ticketing systems is a plus. A positive attitude, adaptability in a fast-paced environment, and a commitment to continuous improvement will ensure success in this role. A high school diploma or equivalent is required, along with the completion of at least six (6) college credit hours in related coursework. Candidates must also be actively enrolled in an accredited college for Fall 2025.
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Benefits:
● Deferred Compensation
● Free Health Clinic
● 12 paid sick days annually
● Pension Plan
● 13 paid holidays
● Tuition Reimbursement
● Health, Dental, Vision, and Life Insurance
● 4 weeks paid parental leave
● 10-25 paid vacation days, based on years of service
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.