Insurance Customer Service Operations Manager - Ianniello Agency
Z Insurance GroupCoshocton, Ohio
$15 - $18 / hour
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Job Description
Benefits:
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Agency Support Staff
An Insurance Agency is seeking an ambitious individual as customer support staff to assist with day-to-day operations of the business. An award-winning agency based in Coshocton, Ohio specializing in Commercial/Farm, Annuities, Auto, Home, Life and more. The hourly range is based on experience plus commission and bonus opportunities!
Job Responsibilities
- Receive Phone Calls and Office Visitors
- Review and Process Client Changes, Additions, Revisions, Cancelations, Payments
- Proactively Schedule Annual Professional Insurance Reviews
- Keep Record of Customer Interactions, Transactions, Inquiries, and Comments
- Administer and Adhere to Agency Practices and Procedures
- Develop and Maintain knowledge of products agency offers
- Maintain Agency Database & Assist in Marketing Campaigns
Job Qualifications, Skills, and Abilities
- Must have or obtain insurance license with support of agency
- Must be detail oriented and able to organize, prioritize, and multi-task
- Demonstrates Professional Demeanor
- Excellent Phone Communication Skills Required
- Manage Agency Correspondence Including Email, Fax, and Mail
- Previous Customer Service Experience Required
- Must have solid PC Skills, Basic Math Skills, and Strong Analytical Capability
- Working Knowledge of Microsoft Applications (Word, Outlook, Excel, Internet Explorer, & PowerPoint)
- Must be comfortable with web-based software applications
Compensation: $15.00 - $18.00 per hour
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.