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Insurance Customer Service Representative

Allstate InsuranceRochester, MI
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Option for remote

Job Description

We are looking for an experienced Allstate Insurance Customer Service Representative to join our award-winning, family-owned agency. We’re not just another agency. Our team is split into Customer Service and Allstate Sales, giving you the support and structure you need to thrive. We’re a fast-paced, high-energy agency known for excellence, growth, and results.

✅ MUST HAVE (non-negotiable):

Active P&C License (Life License is a plus)

Prior Insurance experience preferred 

💼 Position Details:

Full-time, in-office or remote

Customer service, policy changes, policy reviews, payments, cross-sell opportunities

Competitive pay + incentives

Supportive, team-oriented culture

Preferred Skills:

Strong multitasking & follow-through

Positive, client-first attitude

Organized, coachable, and results-driven

📍 Remote or at one of our locations in Rochester & Clawson, MI

💌 To Apply: Send resume and brief intro to carolyntack@allstate.com

Let’s connect if you meet the above qualifications and are ready to grow with a high-performing insurance team! If you’re ready to make an impact and take your career to the next level, we’d love to hear from you!

www.allstate.com/carolyntackwest

Requirements

Active MI P&C License

Prior P&C Insurance Experience

Benefits

Competitive pay + bonus opportunity

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Submit 10x as many applications with less effort than one manual application.

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FAQs About Insurance Customer Service Representative Jobs at Allstate Insurance

What is the work location for this position at Allstate Insurance?
This job at Allstate Insurance is located in Rochester, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Allstate Insurance?
Employer has not shared pay details for this role.
What employment applies to this position at Allstate Insurance?
Allstate Insurance lists this role as a Full-time position.
What experience level is required for this role at Allstate Insurance?
Allstate Insurance is looking for a candidate with "Senior-level" experience level.
Does Allstate Insurance allow remote work for this role?
Yes, this position at Allstate Insurance supports remote work, giving candidates the flexibility to work outside the primary office location.
What is the process to apply for this position at Allstate Insurance?
You can apply for this role at Allstate Insurance either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.