Insurance Operations Associate I

Mid-Continent Group, a subsidiary of Great American, based in Tulsa, Oklahoma, specializes in commercial casualty coverages with an emphasis on general liability for the construction, energy, and difficult-to-place business in other industries. Mid-Continent Group provides a broad selection of General Liability, Commercial Auto, Inland Marine and Umbrella products.

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a Fortune 500 company, combines “small company” culture with “big company” expertise. Here, your ideas will be heard, and you’ll have the support to succeed. With over 35 specialty and property and casualty operations, there are always opportunities to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Mid-Continent Group is looking for an Insurance Operations Associate to join our Policy Services team. This position will work a hybrid schedule from our downtown Tulsa office.

Essential Job Functions and Responsibilities:

• Assist in processing new insurance policies, renewals, endorsements, and cancellations using various systems.

• Enter or load data into appropriate systems and may participate in researching and resolving data errors.

• Generate and distribute policy documents, certificates of insurance, and other related materials.

• Prepare and update reports. Assist in determining and adjusting billing status as needed.

• Perform other duties as assigned.

Job Requirements:

• Candidate must have a high school diploma or equivalent and generally, 6 months or more of office experience.

• Demonstrates strong attention to detail and analytical abilities to interpret data and review forms for accuracy.

Company:

MCC Mid-Continent Casualty Company

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.