Intake Coordinator

TOTAL CARE THERAPY LLCDublin, OH

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Job Description

About UsTCT is a growing therapist-owned and operated company providing exceptional Physical Therapy, Occupational Therapy, and Speech Therapy services in home and assisted living settings. We are committed to fostering a close-knit, supportive culture while delivering compassionate, quality care that restores independence for our clients.At TCT, you’ll enjoy competitive pay, flexible schedules, and the opportunity to grow in a rewarding, professional environment.Our values—Tailored, Transformative, Transparent, Compassion, Care, and Community (T’s and C’s)—guide everything we do.Why Join Us?

Comprehensive Benefits: Medical, dental, vision, and supplemental benefits (eligible after 30 days).
Financial Perks: 401(k) plan with company match (eligible after 90 days).
Paid Holidays: Six major holidays off (after 90 days).
Work-Life Balance: Flexible schedules and paid time off.
Professional Growth: On-the-job training and upward mobility.

Position OverviewWe’re seeking a dedicated Intake Coordinator with at least 1 year of medical administrative/office experience to join our team. This role is crucial in supporting our daily operations, requiring excellent communication, clerical, and organizational skills.As an Intake Coordinator, you’ll manage a variety of administrative tasks and serve as the liaison between therapists, patients, families, and medical professionals.Key Responsibilities

Receive and document verbal orders from doctor’s offices.
Manage and upload referrals to the system.
Communicate effectively with therapists, patients, families, and healthcare providers.
Answer inbound calls and make outbound calls to doctor’s offices.
Prepare, receive, and distribute faxes.
Create and format letters, memos, and other necessary documents.
Upload signed documents and ensure accurate record-keeping.
Respond to emails and forward messages to the appropriate team members.
Maintain and update spreadsheets using Google Suite tools.

What We’re Looking For

Experience: Minimum 1 year of medical office/administrative experience.
Skills: Strong organizational, clerical, and time management skills with a keen eye for detail.
Communication: Professional phone etiquette and excellent verbal/written communication skills.
Technology: Proficiency in Google Suite (Docs, Sheets, Forms) is required.
Attributes: Reliable, hard-working, and able to thrive in a fast-paced environment.

CompensationCompetitive, negotiable, and based on experience.Ready to Grow With Us?If you’re a dedicated professional with a passion for making a difference, we’d love to hear from you! Apply today and join the TCT team.

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