Intake Specialist - Cf002

Title: Intake Specialist- Child & Family Department

Location: Child & Family- 620 NE 2nd St. Gresham, OR 97030

Schedule: Mon-Fri 9-5p

Wage Range: $21.00-$25.00 non-exempt, hourly

If you are a motivated and dedicated Intake & Authorization Coordinator looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!

At NARA Northwest, you'll find a supportive work environment where every team member is valued and respected. Whether you're passionate about healthcare, behavioral health, education, or social services, there's a place for you to make a meaningful difference.

Company Mission:

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

About the Company:

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.

With over 450 employees across a variety of programs-including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

Position Overview:

The Child and Family Mental Health Intake & Authorization Specialist will provide telephone triage, eligibility screening, scheduling, referrals, and follow up for clients requesting mental health services at NARA NW. Position assures priority access for American Indian/Alaska Native clients while meeting contractual mandates and provides short term stabilization and/or referral to NARA programs and resources.

What you will do:

• Provides administrative assistance and other program support, including handling client referrals, assisting clients with paperwork, tracking and monitoring client charts and paperwork, ETO data entry, and other support as assigned.
• Must be able to maintain effective organizational structure as well as develop systems, processes, and procedures to provide high quality services to children and families.
• Assist with documentation and reporting as required by county, state, federal grants, and funding.
• Assist with maintaining compliance with federal regulations and ensure productive communication with all partners.
• Prepare reports for grant and contract compliance.
• Collaborate around ongoing development with the NARA system of care.
• Act as a liaison between Child and Family Services and other NARA programs and the community.
• Perform other duties as assigned.