Integrated Behavioral Health Professional - Biltmore Campus (Asheville)

JOB SUMMARY:

The Integrated Behavioral Health Provider is an embedded member of the medical care team, delivering high-access, population-based behavioral health services within primary care or specialty clinic settings. This role focuses on providing brief, evidence-based, and goal-focused interventions to address a wide range of mental health, behavioral, and psychosocial needs. Working in close collaboration with medical providers, the IBH Provider supports whole-person care, promotes healthy behavior change, and addresses social determinants of health in a fast-paced, team-oriented environment.

This Integrated Behavioral Health Provider may support patients receiving care services with MAHEC's OB/GYN or Internal Medicine Centers.

SPECIFIC RESPONSIBILITIES:

CLINICAL (Behavioral Medicine Provider)

• Provide real time behavioral health consults for patients being seen by residents and faculty physicians, including warm handoffs and in-the-moment clinical input.
• Deliver brief, evidence-informed individual, family, and group interventions for adults, adolescents, and children, including crisis intervention when needed.
• Provide episodic, goal-focused care designed to address presenting concerns within a limited number of sessions, supporting same-day access and efficient movement through the care system.
• Conduct focused initial evaluations and Comprehensive Clinical Assessments, utilizing validated screening tools to inform diagnosis, treatment, and measurement-based care.
• Integrate internal and external collateral information into case conceptualization, treatment planning, and shared care plans with the medical team
• Triage referrals from medical providers to identify appropriate behavioral health services onsite or coordinate referral to external providers as needed.
• Collaborate with medical providers during patient visits to reinforce behavioral health recommendations and address barriers to adherence.
• Coordinate services with schools, crisis care facilities, community providers, hospital personnel, and other partners to ensure continuity of care.
• Assess needs and provide case management for patients focusing on prevention, linkage with community services, and awareness of social determinants of health as needed.
• Coordinate care for patients who may have complex needs; serve as liaison with other agencies/resources.
• Provide in-the-moment education to medical providers and staff on behavioral health topics, motivational strategies, and patient engagement techniques.
• Participate in interdisciplinary team meetings, case conferences, and clinical huddles to ensure integrated care delivery.
• Complete timely and accurate documentation, including intakes, progress notes, and integrated treatment plans, in accordance with organizational standards, within the time frame specified.
• Contribute to quality improvement projects, data collection, and program development efforts to enhance behavioral health integration.
• Participate in clinical and administrative meetings.
• Assist with providing coverage to other MAHEC clinics or departments if needed.
• Serve as needed on committees in relation to relevant MAHEC initiatives.

KEY COMPETENCIES:

• Communication Skills

Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families.

• Decision Making

Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.

• HealthCare Knowledge

Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate.

• Interpersonal Skills

Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others.

• Organizational Values

Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need.

• Problem Solving

Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change.

SPECIFIED SKILLS

• COMPUTER

• Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required.

• Knowledge and experience documenting patient care in an electronic health record.

• Ability to utilize tele-health platforms to offer virtual therapy appointments.

• FOREIGN LANGUAGE

• Spanish speaking skills preferred.

• OTHER

• Ability to present information to large groups including medical residents and physicians in clinical and didactic settings while serving in a teaching role.

PHYSICAL DEMANDS

• Light- Moderate energy level: Lift and carry 25 - 35 lbs, Push/Pull 50 - 100 lbs (empty bed, stretcher, etc.)
• Occasional (0 - 33% of Workday)

EDUCATION AND EXPERIENCE

• MINIMUM QUALIFICATIONS:

• Master's degree in Social Work, Marriage and Family Therapy or Clinical Counseling, or doctoral degree in psychology required.

• Minimum of 5 years post-graduation clinical experience.

• PREFERRED QUALIFICATIONS:

• Integrated Care/Primary Care/Family Medicine experience.

REQUIRED LICENSES:

• Active license in North Carolina: Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Clinical Mental Health Counselor, or Doctoral level licensed Psychologist (Ph.D., Psy.D.).
• Valid driver's license required.

WORK ENVIRONMENT:

• Duties performed via clinic space, or via telehealth from the clinic setting or remotely from the employee's home. Ratio of in clinic versus tele commuting may vary depending on clinic/patient/staffing needs. Sharing of office space may be necessary depending on clinic needs. Noise level in clinic is moderate, typical of a busy healthcare clinic; must be managed/controlled when working with patients (i.e. treatment rooms are designed to support confidentiality of patient-provider conversations). Employee must have ability to do some degree of telecommuting which requires having access to a quiet, confidential workspace in which to conduct telehealth therapy and evaluations.

SCHEDULE:

• Regular attendance on-site is an essential function of this position. Typical business hours are Monday- Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.

COMPENSATION:

$63,800 - $84,500+

• Salary add on credit determined at time of offer. Eligible factors include: experiential credit, dual licensure LCAS, MPH, and/or a PhD in psychology/psychiatry
• MAHEC offers an annual continuing education allowance for Therapists that includes paid time off specifically to pursue your professional development, as well as covers the cost and provides supervision services for Associate Licensed Therapists.
• Eligible for full Total Rewards including great healthcare coverage, up to 30 paid days off your first year with us, pet insurance, and more!

At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive.

All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.

MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer.

MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.

If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to AskTalent@mahec.net for support in your job search process. You could be the talent we are seeking for this or other opportunities