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Integrated Healthcare Specialist

Easterseals MORCSouthfield, Michigan

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Job Description

Easterseals MORC is hiring for a Integrated Healthcare Specialist to help make a difference and become part of something bigger than yourself! 

We are looking for Game Changers!

The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.

Benefits of Being a Superhero!

Benefits:

  • Low-cost Dental/Health/Vision insurance
  • Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
  • Generous 401K retirement plan
  • Paid Leave Options Available
  • Up to $125 bonus for taking 5 days off in a row.
  • 10 paid holidays and 3 floating holidays (Over 30 days total of paid time off)
  • Wellness Programs
  • We are a PSLF (Public Service Loan Forgiveness) Employer.
  • We provide bonuses and extra incentives to reward hard work & dedication.
  • Mileage reimbursement in accordance with IRS rate.
  • Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
  • Student loan repayment options
  • Pet Insurance

Qualifications:

  • High School Diploma or greater

Duties and Responsibilities:

  1. Maintaining the teams’ appointment schedule. Making/changing appointments, making changes and making follow-up phone calls to minimize “no shows.
  2. Demonstrate ability to engage individuals served in a welcoming, hopeful, empathetic manner regardless of disability or phase of recovery.
  3. Customer service.
  4. Responsible for answering and triaging internal and external telephone calls. Conducts initial screening of individuals served and other patrons to determine the nature of requests or problems, takes messages, refers to the appropriate parties and performs related customer service activities representing the program to the general public.
  5. Pulling, filing, auditing, and maintaining charts for the team assigned. This includes completing change forms and auditing and maintaining charts in accordance with Utilization Review, MCET, the Department of Community Health (DCH), OCHN nd PCHP.
  6. Closing Team charts.
  7. Co-Facilitating Team meeting minutes including huddles regarding team-based care, integrated health care and other population health.

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