Intern, Instructional Design

Responsibilities

As an Instructional Designer in our Education team, you will achieve significant customer impact. You'll have an opportunity to combine a passion for teaching and learning, with enthusiasm for data, to drive learning and establish positive customer relationships. You will be tasked with the development, creation, and implementation of self-paced training and education content to a diverse customer base. You will work alongside internal and external partners to design new learning experiences while reimagining existing product training.You will also be responsible to:

• Design and develop online learning experiences that align with learning outcomes, apply research-based learning principles, and inform learner progress and success in the Workato online learning environments including Automation Institute

• Gain domain knowledge to identify and clearly communicate highly complex content and present and refine learning design proposals

• Collaborate with subject matter experts, stakeholders, and other learning experience designers to identify learning goals and learning outcomes for online learning experiences

• Use eLearning authoring tools, such as Articulate, TechSmith Camtasia, and SkillJar, to build online learning experiences that include assessments, interactive activities, animated videos, graphics and images, SCORM-compliant modules, and text-based content

• Pursue a deep understanding of learner roles to ensure that learning solutions meet the needs of learners

• Maintain knowledge of new developments in learning science, learning design, and learning technologies

Requirements

Qualifications / Experience / Technical Skills

• Currently pursuing a Bachelor's degree in Information Systems, Business, Communications or related field or have relevant work experience in elements of content creation, enablement, and program/project management

• Able to commit to working full time for 12 months, working effectively with global teams with different time zones and cultural considerations.

• Excellent oral, written and interpersonal communication skills

• Experience working as a member of a cross-functional team to collaborate with subject matter experts to design curriculum for online instruction

• Solid project management skills including planning work, managing details, keeping multiple tasks/projects on track, using time well, and delivering results

• Proficiency with project management tools such as SmartSheets or Jira

• Experience creating digital media (e.g. simulations, animated video, graphics, etc.)

• Experience using data to inform continuous improvement

• Experience developing training in a variety of delivery modalities (virtual, hands-on/experiential, instructor led, remote classroom, synchronous/asynchronous) for a variety of audiences

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact

• Strong critical thinking, analytical skills with a proactive mind-set

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

(REQ ID: 2087)