Internal Communications - Senior Specialist

Our Global Internal Communications Center of Expertise (COE) is seeking candidates for the following position based in our New York office:

The Internal Communications Senior Specialist develops and executes internal communication strategies and plans to promote employee understanding, engagement, and alignment with Marsh, Mercer, and Marsh McLennan's strategy and defined business priorities.

• You will develop end-to-end assets and campaigns, ensuring the content leverages best practice approaches, is engaging, of high quality, formatted according to company brand and style, delivered on time, and distributed to stakeholders using different channels and formats.
• You will focus on Mercer's US business and are expected to coordinate with Marsh and Marsh McLennan counterparts as needed and regularly.
• Activities will include but are not limited to creating and managing the delivery of internal communications vehicles, such as emails, intranet content, videos, presentations, and hyper-targeted email messages.
• You will ensure that enterprise, global, and regional priority content is integrated, customized, and activated locally-in a measurable way-to reach target audiences effectively.
• You will report on communication effectiveness wherever possible and leverage data to inform future planning and strategies.
• Reporting to the Marsh McLennan US Internal Communications Leader, the Senior Specialist is part of the Marsh McLennan Marketing and Communications team, the Internal Communications Center of Expertise (COE) and the US and Canada Internal Communications Teams.

What can you expect?

• Collaborate with cross-functional and business teams and other stakeholders to gather information.
• Ensure consistent messaging and branding across all internal communication channels.
• Monitor and analyze internal communication metrics to assess the effectiveness of communication initiatives and make data-driven recommendations for improvement.
• Develop and maintain effective relationships with key stakeholders and business partners to gather information and align communication efforts.
• Support the planning and execution of internal events, including town halls, colleague recognition programs and colleague engagement activities.
• Stay up-to-date with industry trends, best practices and emerging technologies in internal communications.

We will count on you to:

• Think strategically and align communication plans with the business's overall goals and objectives while maintaining a strong operational and task-oriented mindset.
• Have excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely.
• Be a proactive thinker who can anticipate stakeholders' needs and maintain an executive presence.
• Have a high level of attention to detail for every project and every deliverable.
• Have strong time management and project management skills, with the ability to manage multiple priorities and deliver high-quality results within deadlines while keeping stakeholders informed of project status and anticipated delays.
• Have a disciplined, plan-based approach to communication while executing flawlessly and always meeting deadlines.
• Be highly effective in a fast-paced environment, navigating effectively through ambiguity and uncertainty.
• Produce the highest quality work product.
• Be proficient in digital communication tools and platforms, including experience with email marketing software, intranet systems, social media platforms, and other collaboration tools.

What you need to have:

• A Bachelor's Degree.
• A minimum of 8 years of experience developing and executing internal communication strategies, preferably in a large professional and/or financial services company.

What makes you stand out?

• The ability to execute flawlessly on competing priorities simultaneously and amid ambiguity.
• The ability to effectively absorb candid feedback and act upon it.
• Keen listening skills and strong communication instincts.
• A track record of innovation in internal communications and a drive to advance your career.
• You're a self-starter who can work independently and collaboratively in a matrixed structure with various stakeholders to drive effective local communication strategies.

Why join our team:

• A company with a strong brand and strong results to match
• Great team environment with energetic and supportive colleagues
• A culture of internal mobility, diversity, inclusion, and collaboration
• Flexible work opportunities for work/life balance
• Competitive pay, full benefits package - starting day one (medical, dental, vision, STD/LTD, life insurance, generous 401k match, and automatic contribution)
• Generous paid time off for vacation, sick, company holidays, and time to give back to your community

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

The applicable base salary range for this role is $80,600 to $161,200.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.