IT Asset Management Analyst

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Work Shift

Day

Work Day(s)

Monday-Friday

Shift Start Time

8:00 AM

Shift End Time

5:00 PM

Worker Sub-Type

Regular

Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.

Job Description

The IS&T Asset Management Analyst provides data and process analysis in all aspects of the asset management process. This requires a knowledge of hardware asset lifecycle from request to disposal and assisting in converting the output of the data analysis into executive dashboard and presentation views.

Experience

• 2 years of experience in information technology processes
• 1 year experience in computer operations
• Intermediate to advanced level excel skills
• Experience with ITSM database tools ex: (ServiceNow, Jira, Remedy)

Preferred Qualifications

• High level familiarity with ITSM processes
• Strong Experience with excel and working with data sets
• Experience with ServiceNow's asset management module
• Proficiency with ServiceNow reporting and dashboard creation capability
• Experience in business process management, including writing processes, and process improvement plans
• Experience with other configuration management tools such as SCCM, Splunk, Qualys, etc
• Visio experience
• Asset management software experience

Education

• Bachelor's degree in Computer Sciences, Finance, or equivalent field preferred, or equivalent experience

Certification Summary

• No professional certifications required

Knowledge, Skills, and Abilities

• Knowledge of inventory process and controls including asset tagging and data cleansing
• Having advanced data analytic skills including experience with comparing data sets between multiple sources, ability to use formulas, pivot tables and power query
• Demonstrating time management and organizations skills including ability to prioritize competing demands
• Assessing, prioritizing, and applying the simplest process or solution to meet the business need is necessary
• Communicating effectively in both oral and written form
• Demonstrating familiarity with hardware asset management vendors and processes

Job Responsibilities

• Perform the operations of the Information Systems & Technology asset management and inventory management function.
• Define and perform periodic audits to ensure process adherence and data quality.
• Identify process improvement opportunities and lead initiatives to enact them.
• Deliver process documentation on what is required to effectively manage our hardware assets including metrics and measurements of effectiveness.
• Manage hardware inventory at stockrooms, ensuring product is asset-controlled and managed.
• Assist with periodic hardware refresh activities, including planning, forecasting, and budgeting.
• Organize and review assets for disposal to ensure they are properly reported and documented.
• Develop and deliver training to team members to ensure that appropriate asset management processes are followed.

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1575 Northeast Expy NE

Job Family

IT Support/Field Services