IT Healthcare Bus Analyst

Job Details

IT Healthcare Bus Analyst

Job Description

PRIMARY FUNCTION: 

The Healthcare Business and Operations Analyst (HCA) will turn data into actionable information and insights to drive business and operational decisions in assigned support areas.  This is a unique blend between technical and business knowledge and skills.  This role will work closely with the Lead Healthcare Operations Analyst to analyze current data assets. The HCA will partner with key operational leaders to enable successful adoption of analytics tools.  The position requires deep knowledge of healthcare operations and the key performance indidicators used to support the business. 

ESSENTIAL FUNCTIONS:

• Identify, develop and deliver analytical solutions that provide impactful insights and critical business decision support
• Use deep knowledge of healthcare and related key performance indicators to identify drivers of physician enterprise, quality, patient satisfaction, and business/service line operations
• Present key findings and recommendations to improve business operations
• Use wide variety of analytical tools including data visualization and interactive discovery tools (e.g., Qlik, Tableau, etc.), MS Office applications, SQL programming, and statistical/mathematical programming tools (e.g., R, SAS, SPSS, python, etc.).
• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson

OTHER FUNCTIONS AND COMPETENCIES

• Ability to proactively discover insights from unstructured information
• Work iteratively with customers to deliver superior results with limited supervision and ambiguous requests
• Effecient conceptualization, analytical and logic skills
• Ability to effectively and professionally communicate, both orally and in writing.
• Ability to articulate and translate technical language to non-technical customers.
• Aptitude for gaining deep knowledge of the industry and business, and proactively using this knowledge to deliver meaningful results.
• Exemplifies teamwork
• Ability to effectively prioritize and execute tasks while under pressure
• Strong customer service orientation

EDUCATIONAL/TRAINING REQUIREMENTS:

Bachelor’s degree in the field of computer science, and finance, engineering, or information systems

OR 

Bachelor’s degree in a healthcare related field with proven experience in developing and providing data insights in a technical environment.

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EXPERIENCE REQUIREMENTS

Previous experience delivering business insights preferred.

Previous experience in healthcare provider industry (hospital, physician practice, etc.)

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

833 Chestnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

At Jefferson, we offer a comprehensive total rewards package designed to support the health and well-being of our colleagues and their families. It includes a wide range of benefits including competitive pay, health and retirement benefits, life and disability insurance, paid time off, educational benefits, financial and mental health resources and much more. Our diverse benefits offerings ensure you have the coverage and access to services you need to thrive both personally and professionally.