IT Intern

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Job Summary:

This position is for a student usually enrolled in a 2-to-4-year scholastic program to obtain worthwhile work experience related to their major field of study. Individual would work either full or part time in a like department to their field of study, working on special projects or assignments. Position and task list should be technical in nature.

Provide local client IT support for the North Falmouth and Marion locations, install hardware, perform hardware refreshes, and manage break-fix of hardware. Perform system administration at the site level as needed.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Respond to all tickets assigned to the site's deskside support group and resolve issues efficiently and effectively.

• Research and utilize necessary resources to troubleshoot new problems while escalating those unable to be resolved

• Record and track interactions with end-users and related activities in the service desk tool

• Provide site IT support encompassing:

• PC configuration and troubleshooting - OS, hardware, and software

• PC maintenance/preventative maintenance

• PC replacement (tech refresh)

• Network cabling activities, where applicable

• Printer installation, networking, configuration and troubleshooting

• New user setup on Active Directory network

• Support for client applications

• Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support

• Support for peripherals such as monitors, scanners, external hard disks, USB devices, keyboards, mice, etc.

• Maintain department loaner equipment and administer checkout process

• Review and record daily event logs

• Call software and hardware vendors to request service regarding defective products

• Support equipment used in conference rooms and auditorium

• Provide IT support for all local systems/applications

• Perform project work as directed

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Associate's degree (A.S.) from two-year college or technical school in a related field or Information Technology certifications preferred.

Computer Skills

• Detailed knowledge and intermediate understanding of the following technologies:

• Windows 10/11

• Active Directory

• Microsoft Office 2016, 365 (including Outlook, Teams, etc.)

• Current hardware

• Ability to learn and adapt to new technologies

Salary Range:

$49,300.00-$65,700.000

Pay Transparency

The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.