IT Services- Talent & Workforce Developer - Manager

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Manager

Job Description & Summary

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.

• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.

• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.

• Develop skills outside your comfort zone, and encourage others to do the same.

• Effectively mentor others.

• Use the review of work as an opportunity to deepen the expertise of team members.

• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

This position will be part of PwC IT Services (US) LLC, a member of the PwC network of firms. PwC IT Services (US) LLC (a wholly owned subsidiary of PwC IT Services Limited) provides technology services to other PwC member firms.  PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see  www.pwc.com/structure for further details.

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

Additional Responsibilities:

The Global People Technology team is responsible for the strategy, support and operational maintenance of our network-wide Human Capital technologies. We support the business led people strategy by providing an optimized toolset to enable these critical and rapidly evolving processes. Our mission is to be curious trusted advisors who collaborate to deliver simple, personalised experiences for our people.

Custom Orgs:

Global LoS: Internal Firm Services

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required: High School Diploma

Minimum Years of Experience: 6 year(s)

Preferred Fields of Study: Information Technology, Computer Systems Analysis, Management Information Systems.

Preferred Qualifications:

Degree Preferred: Bachelor Degree

Key Responsibilities:

Work on an Agile team to develop and support an internal web application used by PwC member firms globally.

Design and implement scalable, secure, and maintainable APIs using .NET 8+.

Develop and implement unit tests using NSubstitute that run in CI/CD pipelines.

Build and manage Azure Functions and serverless workflows for event-driven processing.

Develop modern, responsive user interfaces using Angular 18.

Leverage Docker and Kubernetes (AKS) to containerize and orchestrate application deployments.

Integrate Redis and in-memory cache for caching strategies, session management, and real-time data access.

Design and manage Azure SQL solutions for transactional and analytical workloads, including: o Writing optimized T-SQL queries, stored procedures, and views. o Analyzing and improving query performance using Query Store, execution plans, and index tuning.

Work with Azure Service Bus for reliable, scalable message queuing and integration patterns.

Implement and maintain enterprise-grade logging and telemetry using Azure Application Insights and/or Datadog to enable observability, real-time monitoring, custom dashboards, and proactive alerting.

Implement and manage CI/CD pipelines using Azure DevOps.

Work with GitHub Copilot and ChatGPT Enterprise to accelerate software development and improve code quality.

Troubleshoot production issues, address performance bottlenecks, and contribute to root cause analysis.

Participate in architecture decisions, enforce coding standards, and promote development best practices.

Required Skills & Qualifications:

6+ years of experience in full-stack development.

Advanced proficiency in .NET 8+, ASP.NET Core, and C#.

Strong expertise in Azure SQL, including performance tuning and scaling strategies.

Proficiency with Angular 14+, ideally Angular 18.

Solid experience with Docker, Kubernetes, and container lifecycle management.

Working knowledge of Redis for caching and application performance.

CI/CD experience using Azure DevOps and GitHub.

Strong understanding of application monitoring, structured logging, and diagnostics using the ILogger pattern.

This is a U.S. based role and PwC IT Services (US) LLC does not intend to hire external job seekers who will need, now or in the future, PwC IT Services (US) LLC sponsorship through the H-1B lottery.

The salary range for this position is: $110,500 - $212,500. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. Additionally, individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, Android, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Coaching and Feedback, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD) {+ 51 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

All qualified applicants will receive consideration for employment at PwC IT Services (US) LLC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC IT Services (US) LLC is proud to be an equal opportunity employer.For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. 

At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.We offer a comprehensive, flexible and competitive benefits program. It provides access to programs that can be tailored to meet the personal health and financial well-being needs of our employees and their families. Our benefits include medical, dental and vision coverage, health savings accounts; mental health support, family and caregiver support, a robust time off policy inclusive of sick, vacation and holiday time; and a retirement savings plan with Roth features and company match.