IT Support Technician

GARNEY CONSTRUCTION

Due to growth, we are adding an IT Support Technician in N. Kansas City, MO. You will assist our Garney employees with technology issues, configuring and deploying technology equipment, and adapt to different problems developing solutions to improve the experience employees have with their technology. To thrive in this position you must be motivated to learn about IT procedures, interact well with people, and have the ability to provide detail on issues and solutions.

WHAT YOU WILL BE DOING

• Maintain and track technology equipment; ensure accurate inventories and lifecycle documentation
• Read technical documentation and follow established IT procedures
• Develop and refine equipment processes; create simple tracking/controls for consistency
• Triage and resolve help desk tickets; document fixes to drive process improvements
• Troubleshoot login/password, hardware/software, and group/permission issues; coordinate vendor warranty and third-party support
• Configure and deploy devices (imaging, setup, decommissioning) for office, job-site, and remote users
• Provision user accounts, security roles, and phone numbers/extensions; purchase and install approved software/hardware
• Improve help desk workflows and leverage automation to streamline IT operations

WHAT WE ARE LOOKING FOR

• Organizational skills and the ability to swiftly adapt to assist with multiple issues
• 1-3 years of IT support experience; strong customer focus, problem solving, organization, and attention to detail.
• You have knowledge of basic networking concepts
• You understand basic security and cybersecurity concepts
• PowerShell scripting; Microsoft or CompTIA certifications (Preferred)
• Bilingual- Spanish and English (Preferred)

LET'S TALK THE PERKS!

• Employee Stock Ownership Program (ESOP)
• Health Plan, Dental Plan, Group Life Insurance
• Prescription Drug Plan
• 401 (k) Retirement Plan
• Health Saving Account (HSA) or Flexible Spending Account (FSA)
• Health Reimbursement Account (HRA)
• TELADOC
• Employee Assistance Program
• Free Wellness Program
• Holidays and PTO

CONTACT US

If you are interested in this IT Support Technician position in N. Kansas City, MO then APPLY NOW. For other opportunities available at Garney Construction go to careers.garney.com. If you have questions about the position or would like more information, please contact Mike Curran by michael.curran@garney.com.

Garney Construction and its subsidiaries are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Garney Construction is a background screening, drug-free workplace.

Agency Disclaimer: All vendors must have a signed Garney Construction Agreement, authorized by the Executive Team, to receive payment for any placement. Verbal or written commitments made by anyone other than a member of the Executive Team will not be considered binding. Any unsolicited resumes sent to Garney Construction or submitted to employees outside of the Recruiting Team will be deemed the property of Garney Construction. In such cases, Garney Construction will not be obligated to pay any placement fees.

THE BENEFITS OF WORKING AT GARNEY

Free medical, prescription, dental, and vision plans ($0 premiums)

Virtual doctor visits with no co-pay

Shares of company stock at no cost starting your first day

401(k) plan with a 3.5% match

Student loan resources

Weekly paychecks

Paid time off

8 paid holidays

Health Savings Account (HSA) with a lump sum and matching contributions

Free life insurance & disability policy

Free access to healthcare coordinators

Counseling sessions with mental health professionals at no cost

Access to consultations with legal/financial professionals at no cost

Free programs assisting with weight loss, maternity health, prescriptions for chronic conditions, and more

50% employee discount in the Garney apparel store

BUILDING SUSTAINABLE FUTURES WITH THE WORLD'S MOST PRECIOUS RESOURCES-WATER AND PEOPLE.

EEO - it's the law poster

Right to work

This organization participates in E-verify

Nearest Major Market: Kansas City