KBB Vehicle Acquisition Agent
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Job Description
The Chicago Car Buying Center is part of the Advantage Dealer Group, representing multiple Chicagoland dealerships including Advantage Chevrolet (Bridgeview, Bolingbrook, Hodgkins), Advantage Toyota of River Oaks, and Advantage Acura of Naperville.We specialize in purchasing used vehicles directly from the public, working with platforms like Kelley Blue Book Instant Cash Offer (KBB ICO), AccuTrade, CarGurus Sell My Car, and internal leads to source high-demand inventory for our stores.
We are rapidly expanding and looking for motivated team members who want to grow within the dealership network.
Position Summary
This role focuses on acquiring vehicles, scheduling in-person appraisals, and guiding customers through the sell-your-car process.You are the first point of contact for customers who submit their vehicle information online through KBB and similar platforms.
This is not a cold calling position. All leads are inbound or warm from live selling-intent customers.
Key Responsibilities
Communicate professionally with customers via phone, text, and email
Follow up on KBB and Sell-My-Car leads to schedule appraisal appointments
Review vehicle details, mileage, condition, and history reports
Build rapport and trust with customers throughout the selling process
Work closely with Buying Center and Used Car Management to finalize offers
Maintain accurate notes, lead status, and follow-ups in CRM
Meet daily appointment and show goals
Qualifications
Previous BDC, sales, call center, customer service, or dealership experience preferred
Strong communication and relationship-building skills
Ability to multitask, stay organized, and follow a set call process
Professional and positive attitude
Comfortable working in a fast-paced environment
Schedule
Full-time
Monday through Friday (Day off during the week)
Saturday
Compensation
Hourly pay based on experience
Performance bonuses
Benefits
Health, dental, and vision insurance options
401(k)
Paid training
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.