Kennywood - Entertainment Technician

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. 

Kennywood is a National Historic Landmark with over 125 years of experience in fun! Kennywood has an unmatched mix of more than 40 modern attractions and one-of-a-kind classic rides, including eight roller coasters, a Kiddieland with pint-sized thrills for the little ones, and more. Kennywood's rich history spans generations of good times and extends beyond the traditional summer season with popular Halloween and Holiday events.

We are currently looking for a:

Kennywood - Entertainment Technician

Roles & Responsibilities:

The Entertainment Technician is responsible for ensuring all AV equipment, devices, and systems are accounted for and working properly. They are also responsible for ensuring proper set-up of equipment before events and knowing how to operate, repair, and clean all equipment as necessary.

Roles and Responsibilities:

• Assists in providing technical support and setup of AV equipment for all areas of operation.
• Operational knowledge of the event space lighting, control systems, projection screens, video projectors, and house sound systems
• Set-up, operate, maintain, and troubleshoot AV equipment
• Ensures that AV storage areas and related electrical rooms or panels are kept clean and orderly
• Notifies supervisor of any issues with electrical lines, panels, controls, or equipment
• Ensures AV systems and equipment are working properly labeled, repaired, and cleaned when necessary
• Works with Events Team when necessary to ensure proper AV setup for meetings and events
• Protects guest belongings and turns in lost and found items immediately
• Reports maintenance or safety concerns to supervisor in a timely manner
• Cooperates with other departments to provide a positive guest experience
• Promptly notifies the security team or the operator of team member and guest injuries or emergencies
• All other duties assigned by leadership

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Education and Experience:

• High school diploma or equivalent, preferred
• 1-2 years of previous AV/Sound work experience or a technical degree/diploma preferred
• Excellent computer proficiency and mechanical aptitude
• Knowledge of installation, configuration, and maintenance of AV systems and equipment

Requirements: 

• Must be at least 18 years of age to comply with Pennsylvania Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays.
• Ability to frequently work hours that extend beyond 9 AM to 5 PM during the operating season and event set-up activities
• Must have reliable transportation to and from work for your scheduled shift
• Basic knowledge of commercial and/or professional audio systems required
• Must possess strong organizational skills, attention to detail, and ability to multi-task in a fast-paced environment
• Proficient ability with soldering techniques is highly desired
• Must possess some mechanical aptitude and be able to use a variety of hand and power tools

Physical Requirements:

• Ability to stand, walk, stoop, twist, kneel, bend, climb, or squat for long periods of time
• Ability to walk long distances throughout the park

• Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more
• Ability to work in all non-conventional areas of the property, including in confined spaces or above ground-level, on scaffolds, ladders, and manlifts
• Ability to consistently use hands to grasp, control, move objects/tools
• Ability to see differences between colors and brightness
• Ability to see details of objects that are more than a few feet away

Working Conditions:

• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Subject to constant repetitive motion, high noise levels, flashing lights, bright light, vibrations, dust, and exposure to various chemicals

Team member benefits:

Working at Kennywood is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Kennywood employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Perks & Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Kennywood and other parks on your days off
• Invitations to exclusive company-sponsored employee events throughout the season

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Kennywood. Apply today!