Key Management

Napa FlatsCollege Station, Texas

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Job Description

Benefits:

Employee discounts
Flexible schedule
Opportunity for advancement
Training & development

Looking for a place where your work matters? Napa Flats offers a fun, fast-paced environment with scratch-made food, teamwork, and real opportunities to grow.

If you love great food and great people, we’d love for you to join us.As a part of our Front-of-House team, you play a major role in connecting customer service to guest satisfaction. Every position in the restaurant—though different in responsibility—is equally important in creating a memorable guest experience. Our FOH team works together throughout each shift to ensure the restaurant runs smoothly, efficiently, and with genuine hospitality.

At Napa Flats, no role is “better” than another. We succeed because we rely on one another, communicate clearly, and uphold our shared mission:

Deliver exceptional food and drinks that achieve the perfect balance between quality and value, presented in a lively, fun environment by a team of people who provide hospitality you can see, feel, and touch.

Key Management Duties & Responsibilities

Support daily FOH operations with professionalism and efficiency
Lead by example and help set expectations for team performance
Maintain strong guest and employee relationships
Assist with scheduling, shift management, and team communication
Perform opening and closing procedures
Execute and oversee orders accurately and in a timely manner
Assist with creating and placing product orders
Ensure cash-handling accuracy and accountability
Solve problems quickly and confidently
Support and reinforce Napa Flats standards of service and hospitality
Work efficiently in multiple FOH positions as needed
Maintain food, liquor, and wine knowledge to answer guest questions
Help uphold cleanliness, organization, and operational flow

Qualifications & Key Characteristics

Certificates of qualification (if applicable)
Loyal, dependable, and trustworthy
Charismatic and approachable leadership style
Strong communication skills
Responsible and committed to operational excellence
Solid restaurant and FOH operational knowledge
Excellent problem-solving and critical-thinking abilities
Experience with scheduling, cash handling, and order execution
Ability to multitask and remain calm in high-pressure situations
Demonstrates leadership qualities and team-first attitude
Meets and upholds Napa Flats’ service and performance standards

…and much more as you grow with us!Great food. Great people. Real growth.

Join the Napa Flats team today!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

A great restaurant begins with great employees. Here at Napa Flats, we focus on exceptional service, food quality and growth. We are looking for high-energy people who love the hospitality business and want to be part of a successful team. In the restaurant business, experience is important, but personality and work ethic matter most. We are always looking to add new talent to our team. If you possess these qualities, we invite you to apply.

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