LAN Services Administrator
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Overview
Job Description
Job Description:
We're looking for a Desktop Support Technician to support our Windows-based desktop environment and help employees do their best work every day. In this role, you'll troubleshoot hardware and software issues, support end users, manage deployments, and partner with other IT teams on upgrades and improvements.
If you enjoy solving problems, working hands-on with technology, and helping people, this role is for you.
What You'll Do
Provide Level 1 & 2 desktop support for Windows PCs, laptops, printers, and peripherals
Resolve help desk tickets quickly and professionally
Image, deploy, migrate, and upgrade PCs using standard tools
Support endpoint security, patching, and system updates
Assist with onboarding/offboarding, including equipment setup
Work with Business Analysts and IT teams on upgrades and projects
Document systems, procedures, and support activity
What You Bring
Strong Windows OS experience (macOS is a plus)
Basic networking knowledge (LAN, Wi-Fi, TCP/IP)
Familiarity with Active Directory, Microsoft 365, and endpoint tools
Solid troubleshooting skills and a customer-first mindset
Ability to work independently and stay organized
Education
- College degree preferred, not required
Why This Role?
You'll have real impact, exposure to enterprise systems, and the chance to grow your technical skills while supporting a stable, professional environment.
CapFed is an equal opportunity employer.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.