Lead Administrator - United States (55279)

Applied Technical Services, LLC ("ATS" or the "Company") is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.

Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services.

Summary: ATS is seeking a Lead Administrator to support to all ATS inspection facilities throughout the United States. This role is responsible for training department administrative staff including the onboarding of new hires and developing the skills of current team members. The role will lead collaborative sessions to maintain consistency and best practices, while providing hands-on support during times of increased workloads or extended absences. This position would ideally be located at the ATS corporate facility in Marietta, GA, however, placement at other ATS Inspection field office may be considered based on experience and qualifications.

Responsibilities/Duties:

• Ensures a safe, secure, and healthy work environment by complying with company and client safety standards, regulatory requirements, and promptly reporting potential hazards.
• Champion and uphold ATS core values in all interactions and decisions.
• Manage ATS systems including LIMS, Traverse, Kinetic plus any new applications such as IP Track software for invoicing.
• Communicate effectively with customers and vendors to support project execution and management.
• Set up new customer and vendor accounts and request Certificates of Insurance (COIs) as needed.
• Maintain accurate records, reports, files, and archives to ensure compliance and accessibility.
• Provide supporting documentation for invoicing and collaborating with corporate teams on financial processes.
• Partner with accounts payable and receivable teams; process credit card charges, weekly payroll, and expenses as required.
• Coordinate documentation across ATS facilities and collaborate with managers on various projects and tasks.
• Assist administrative staff and employees with HR inquiries while overseeing payroll and financial operations.
• Organize travel logistics for large projects and coordinate planning for group functions.
• Audit invoices for contract compliance and accuracy; resolve customer inquiries, complaints, and work order requests promptly and professionally.
• Manage incoming and follow-up calls to address customer questions and concerns with clear, timely communication.
• Develop a strong understanding of company services to assist current and prospective customers.
• Consistently meet accuracy goals while managing multiple tasks in a fast-paced environment.