Lead Compliance And Risk Coordinator

Description

Tyler Technologies is seeking a seasoned and detail-oriented Lead Compliance & Risk Coordinator to lead the oversight of our payments systems, ensuring robust internal controls, regulatory compliance, and proactive fraud detection and prevention. This role is critical in overseeing enterprise-wide payment risk, supporting audits, and maintaining the integrity and security of all payment-related operations.

Responsibilities

Compliance & Regulatory Oversight

• Ensure company-wide compliance with applicable payment regulations (e.g. NACHA, AML, BSA, OFAC, KYC, MTL/ADTL).
• Develop, implement, and monitor policies and procedures that ensure ongoing compliance with regulatory and card network requirements.
• Serve as a key liaison with regulatory bodies, payment networks, and financial partners.

Risk Management

• Identify, assess, and mitigate risks associated with payment processing, money movement, and third-party service providers.
• Lead the response and remediation efforts for payment-related incidents and breaches.
• Develop and maintain a compliance and risk dashboard with key identifiers to ensure compliance with card brand regulations and industry standards (e.g. chargeback ratios, return ratios, etc.).

Fraud Prevention and Detection

• Design and manage anti-fraud strategies, tools, and controls to detect and prevent fraudulent activity. Maintain and enhance current Fraud Standardization practices and policies.
• Collaborate with the reporting, strategy and development teams to enhance real- time fraud monitoring.
• Analyze trends and generate actionable insights from fraud data to improve defenses.

Audit & Internal Controls

• Oversee monthly, quarterly and annual payment process audits, both internal and external, ensuring timely and accurate responses to audit requests.
• Maintain up-to-date documentation of payment-related processes and controls (e.g., SOX 404, third-party SOC documents, internal audit frameworks, third party due diligence requests, etc.).
• Oversee and maintain internal system controls (service enablement, user provisioning, bank setups, etc.).
• Evaluate and enhance the design and effectiveness of internal controls over all financial transactions and payment systems.
• Oversee and maintain Money Transmission License (MTL) dashboard and reporting.

Team Leadership & Cross-Functional Collaboration

• Lead a team of three compliance and risk specialists.
• Partner with Legal, Finance, Product, Infrastructure, Development, and Customer Support to integrate risk and compliance considerations into existing and new product and service offerings.
• Provide training and education on payment risk and compliance best practices across the organization.

Qualifications:

Required:

• Bachelor's degree in finance, Accounting, Business Administration or a related field.
• 5-7 years of experience in payments compliance, risk management, or audit in a financial service or fintech environment.
• In-depth knowledge of payments systems (ACH, card networks, RTP, wires) and related regulations.
• Strong familiarity with internal control frameworks and audit methodologies.

Preferred:

• Professional certifications such as CFE, CAMS, CRCM, CPA, or CIA.
• Experience with fraud detection tools (e.g., Actimize, SAS, Sit, or similar platforms).
• Experience working with fintech platforms, payment gateways, or digital wallets.

Key Competencies:

• Analytical and detail-oriented mindset
• Strong understanding of financial regulations and operational risk
• Excellent written and verbal communication
• Ability to manage multiple priorities and work under pressure
• High integrity and discretion in handling confidential information

Working Conditions

• Hybrid, 2 days onsite
• Occasional travel for audits, conferences, or regulatory meetings (10%)