Lead Medical Assistant, Bethesda Specialty

The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group. The organization functioned as an independent organization in support of The George Washington University School of Medicine and Sciences as a multi-specialty physician practice group. The GW MFA has grown to become the largest independent academic physician practice in the Washington, DC metro region with more than 500 physicians and nearly 200 APP providers. In 2018, the MFA bylaws were revised to allow The George Washington University to serve as the sole corporate member while the MFA retained independent 501c3 status. The purpose of the change was to ensure alignment between the MFA and The George Washington University.

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH), separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA's leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.

Position Summary

To assist physicians, advanced practitioners, nurses, and patients by providing ambulatory medical care services. Responsible for providing medical assistants with daily onsite guidance and ensuring efficient clinic workflow. Acts as a point of contact for scheduling matters. Resolves day-to-day workflow and patient issues. Promptly escalates issues/concerns, as needed, to the manager. Provides input to the manager for performance management/evaluation process for medical assistants and/or medical office assistants.

Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Assists the physicians, nursing, and clinical staff with patient examinations, treatments and procedures such as patch testing, cryotherapy and other surface ablation therapies.

• Escorts patients from reception area to exam rooms in a timely manner - maintaining an organized patient flow and ensuring clear communication with providers and teammates.

• Prepares for provider examination and treatment of patient by reviewing EMR prior to patient visit and setting up special equipment as needed.

• Uses sterile technique to assist physician during biopsy/surgical procedures.

• Performs suture removal and light therapy treatments under the direction of a medical provider and documents appropriately.

• Assists provider with therapeutic facials and peels, sclerotherapy, skin tag removal, and various cosmetic laser therapies including laser hair removal. (COSMETIC DERMATOLOGY)

• Assists provider with Botox and filler injections. (COSMETIC DERMATOLOGY)

• Obtains and documents vital signs, reason for visit, allergies, medical history, and patient medications.

• Communicates with patient, medical provider and pharmacy to secure medication refills and prior authorizations.

• Under the direct supervision of a medical provider, obtains informed consent before procedures and treatments. Also provides after-care patient education under the supervision of a licensed provider.

• Assists with answering phone calls and scheduling appointments. Triages/tasks calls and voice messages.

• Under provider supervision, enters electronic lab orders and notifies patient of lab results.

• Cleans, sterilizes and prepares medical instruments.

• Assists with retail sales of therapeutic cosmetic products. (COSMETIC DERMATOLOGY)

• Performs clinic-related housekeeping functions such as general upkeep of exam rooms, front office and lab, changing exam room table paper, stocking supplies - ensuring all areas are clean and presentable.

• Performs other related duties as assigned.

Qualifications

Education

• High school diploma required.
• Completion of an approved Medical Assistant program.
• Medical Assistant Certification is required.

Experience

• Clinical experience in a physician's office or ambulatory care setting. Dermatology preferred, but not required.
• Experience in Cosmetic Dermatology setting a plus. Candidates with experience in medical-surgical or internal medicine setting and excellent skills will be considered. CPR certification required.
• Bilingual Spanish speaking preferred.

Physical Requirements

• Walk, bend, twist, and reach above the shoulder frequently in an office setting.
• Must be able to occasionally lift or carry and frequently push or pull up to 20 lbs. as part of the role
• Regularly exposed to healthcare settings that may require personal protective equipment
• Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment.